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2-1

Chapter 2 Troubleshooting

Table of Contents

2.1 Advancing Troubleshooting.......................................................................................2 - 3

2.1.1 Troubleshooting Flow..................................................................................................................... 2 - 3

2.1.2 Precheck........................................................................................................................................ 2 - 4

2.1.3 Notes on Work ............................................................................................................................... 2 - 4

2.1.4 Notes on Using FIP........................................................................................................................ 2 - 5

2.2 Level 1 FIP ................................................................................................................2 - 6

2.2.1 Level 1 FIP..................................................................................................................................... 2 - 6

2.2.2 Flow of Level 1 FIP ........................................................................................................................ 2 - 6

2.3 Level 2 FIP ................................................................................................................2 - 7

2.3.1 Level 2 FIP..................................................................................................................................... 2 - 7

2.3.2 Error / Status Code List.................................................................................................................. 2 - 7

2.3.3 Errors and Statuses ....................................................................................................................... 2 - 8

2.3.4 Error Code FIP............................................................................................................................. 2 - 10

FIP-1.1 Drum/toner cartridge (No cartridge, Cartridge error).......................................................... 2 - 10

FIP-1.2 Paper size unmatching (Paper size error).......................................................................... 2 - 11

FIP-1.3 No paper (Paper empty)..................................................................................................... 2 - 12

FIP-1.4 MIS FEED JAM (Jam or pick error).................................................................................... 2 - 13

FIP-1.5 Too quick jam (jam or pick error) ....................................................................................... 2 - 15

FIP-1.6 REGI. JAM (Jam or pick error)...........................................................................................2 - 16

FIP-1.7 Exit jam (Jam or pick error)................................................................................................ 2 - 18

FIP-1.8 COVER TOP CL open (Cover open) ................................................................................. 2 - 19

FIP-1.9 COVER ASSY FRONT open (Cover open) ....................................................................... 2 - 20

FIP-1.10 Fuser error (Fuser alarm)................................................................................................. 2 - 21

FIP-1.11 ROS error (ROS or scanner motor alarm) ....................................................................... 2 - 22

FIP-1.12 Fan error (Fan alarm)....................................................................................................... 2 - 23

FIP-1.13 MOTOR ASSY MAIN alarm ............................................................................................. 2 - 24

FIP-1.14 BD alarm .......................................................................................................................... 2 - 25

FIP-1.15 Printing error .................................................................................................................... 2 - 26

2.3.5 Other FIP ..................................................................................................................................... 2 - 27

FIP-2.1 LVPS 230 error .................................................................................................................. 2 - 27

FIP-2.2 ROS ASSY error................................................................................................................2 - 28

FIP-2.3 SWITCH P/SIZE error........................................................................................................ 2 - 29

FIP-2.4 PWBA SENSOR error........................................................................................................ 2 - 30

FIP-2.5 Sensor Exit error ................................................................................................................ 2 - 31

FIP-2.6 CLUTCH REGI ROLL A error ............................................................................................ 2 - 32

FIP-2.7 GEAR ASSY error.............................................................................................................. 2 - 33

FIP-2.8 AZUSA HVPS error............................................................................................................ 2 - 34

FIP-2.9 Noise.................................................................................................................................. 2 - 35

2.3.6 Preventive Maintenance .............................................................................................................. 2 - 36

2.4 How to use PC Diag................................................................................................2 - 37

2.4.1 Outline of Operation..................................................................................................................... 2 - 37

2.4.1.1 Diagnostic Tool Components............................................................................................... 2 - 37