Introduction
HP support
1-13
HP support
For support information, visit www.hp.com/networking/support and for Product Brand,
select ProCurve. Additionally, your HP-authorized networking products reseller can provide
you with assistance.
Before contacting support
To make the support process most efficient, before calling your networking dealer or HP
Support, you first should collect the following information:
Getting started
Get started by following the directions in the relevant guide as follows:
Then continue with the next chapter of this guide.
Online documentation
For the latest documentation, visit www.hp.com/networking/support and for Product
Brand, select ProCurve.
Note The MSM317 Access Device consists of both a controlled-mode-only access point and an
integrated Ethernet switch. Where appropriate, this guide makes reference to the MSM317
Installation and Getting Started Guide which must be used in conjunction with this guide
when working with the MSM317.
Collect this information Where to find it
Product identification. On the rear of the product.
Software version. The product management tool Login page.
Network topology map, including the
addresses assigned to all relevant devices.
Your network administrator.
Product Guide to use
MSM710, MSM730, MSM750 The provided Quickstart.
MSM760, MSM765zl The provided Installation and Getting Started Guide.
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