Matrix Telecom ETERNITY NE - Page 1130

1120 Matrix ETERNITY NE System Manual
VoPP Fail: If VoPP fail message is logged, SARVAM UCS VoIP module will not be functional.
Registration Timer Fail: The system may fail to load either the Re-registration Timer or the Registration
Retry Timer. In such a case the Proxy SIP trunk will remain un-registered and will not be functional.
The system will decode the registration status message received from SARVAM UCS VoIP module and, if
it is found to be a problem caused by Registration Timer Failure, this will be logged in the System Fault
Log.
This can happen to one or more SIP Trunks, while the other SIP Trunks functioning normally. You need to
restart the system to resolve the problem.
How to configure
To be able to use this feature, you must enable storage of Fault Logs, and assign a Destination Port for the Fault
Logs.
If the System Administrator extension is an Extended IP Phone, you may assign a DSS key for System Fault Logs.
For instructions, see Phone Key Settings under “Configuring SIP Extension Settings as per the Device Type” in
SIP Extensions.
11 VoPP Fail, Slot=xx
Internal failure, DSP fails to sync for a
particular VoIP module, where xx=slot
number
12 Registration Timer Fail, SIP Trunk=xx
SIP Trunk registration failed due to expiry of
the Registration Timer, where xx=SIP trunk
number
15
HPI Queue Fail, Slot=xx
The events in the queue fail for a particular
module type, where xx=slot number
16
Slave DSP Alive Error, Slot=xx DSP is not Alive, where xx=slot number
17
SMTP Error Code - xx
a
VMS fails to send emails, where xx=error
code number
18 VOPP-Failed to Open Kernel File, Slot=xx VoIP DSP Error, where xx=slot number
19 VOPP-Failed to Boot, Slot=xx VoIP DSP Error, where xx=slot number
24 Scheduled backup file of SMS Server is deleted SMS Server Scheduled backup file is
deleted
25 SLT Thermal Shutdown: nnnnnn, Slot=xx, Port=yy SLT instrument is not functioning due to
thermal shutdown, where nnnnnn= 6 digit
flexible number, xx=slot number and
yy=port number
31 LDAP Test Failed - Reason When LDAP Test has failed.
32 LDAP Sync Failed - Reason When LDAP synchronization with Global
directory has failed.
a. For SMTP Error Code details see “SMTP Errors” at the end of this topic.
Event
Index
Event Description