Matrix Telecom ETERNITY NE - Page 479

Matrix ETERNITY NE System Manual 469
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for No Digit Dialed Prompt.
• Select the No Digit Dialed Retry check box to prompts the caller to dial the Extension Number
again.
•In No Digit Dialed Retry Count, select the number of times you wish to prompt the caller for
dialing the extension number. The prompt will be played repeatedly till the Retry Count expires.
•In Retry Count Expiry Prompt, select the prompt you wish to play when the Retry Count
expires.
Select None, if you do not wish to play any prompt.
• Click Settings . The Prompts Management page opens.
You may add a new prompt from here. For further details, see “Prompts Management”.
Once the files are uploaded these appear as options for Retry Count Expiry Prompt.
•In No Digit Dialed Action, you can select — Disconnect, Transfer to Operator, Transfer to
Extension, Transfer to Department Group, Go to VMAA Menu.
• If you select Transfer to Department Group or Transfer to Extension, select the
respective Department Group number or enter the desired extension number.
In Call Transfer Profile, select the desired Call Transfer Profile as per your requirement. By
default, As configured for Transfer Number is selected.
Click Settings to configure the parameters of the selected profile.
• If you select Go to VMAA Menu, select the desired VMAA Menu.
• If you select Disconnect, the system will disconnect the call.
• Go to Main Menu: Assign a digit for this option if you want the system to re-direct the caller to the
Main Menu.
• Go to Previous Menu: Assign a digit for this option if you want the system to re-direct the caller to
the Previous Menu.
• Disconnect: Assign a digit for this option if you want the system to provide the option to disconnect
the call.
•In Busy Extension Status check time interval (sec), enter the interval of time after which you want the
system to inform the caller that the extension number is busy. The system will play the Time Interval Expiry
Prompt.