522 Matrix ETERNITY NE System Manual
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Error Cause List
There are different activities/events/error conditions handled by the SMS Server. The Server sends an SMS/Email
as reply for each of these to the sender.
Refer to the table below, to known the possible
Condition/Activity/Event:
If required you can modify the Email reply text as per your requirement. To do this,
Error Cause Condition/ Activity/Event Email reply text
Error Cause 1 When Email user sends Email to SMS Server
for sending SMS and Email ID is
programmed in Denied List, then reject
Email.
You are not allowed to access SMS
Server features. Please consult your
administrator.
Error Cause 2 When Number is programmed in Denied List
for Sending SMS/Receiving SMS, then reject
Email (for email to SMS query) or Reject
SMS (for SMS to email query).
You are not allowed to send SMS on this
Number <X>. Please consult your
administrator.
Where <X> is the number.
Error Cause 3 When Email user sends Email to SMS Server
for sending SMS and Name is written in mail
but name is not found in any Directory; then
reject Email.
"Name <X>" is not found in Directory
Where <X> is name written as recipient in
subject line.
Error Cause 4 If conflict occurs for the Recipient Name in
Directory (SMS to Email or Email to SMS),
then reject it.
Conflict occurred for "Name <X>" in
Directory. Please check the Name.
Where <X> is the Name written as
recipient by sender.
Error Cause 5 If Number is not programmed for the
Recipient Name in Directory request (SMS to
Email or Email to SMS), then reject it.
Number is not found for Name <X> in the
Directory.
Error Cause 6 When there is an Email for SMS forwarding
but there is no port is programmed for
sending SMS, request for sending SMS is
rejected.
No port is programmed to send SMS.
Consult your System Administrator.
Error Cause 7 When Email User sends Mail to SMS Server
having subject line blank, reject this mail.
No contact is added. Please add at least
one contact.
Error Cause 8 When Email user sends Email to SMS Server
for sending SMS and length of message
body is more than allowed characters.
The email will be rejected or the remaining
part will be ignored, depending on the
configuration.
Your mail is large to send the SMS,
please shorten your mail or contact your
administrator.
Error Cause 9 When SMS credit exceeds, send email to
sender informing about the status.
SMS Limit Exceeds. Please consult your
System Administrator.
Error Cause 10 When Daily SMS credit exceeds, send email
to sender informing about the status.
Daily SMS Limit Exceeds. Please consult
your System Administrator.
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