794 Matrix ETERNITY NE System Manual
How to configure
The functioning of this feature requires you to do the following:
• create Department groups.
• select member extensions for the Department groups.
• assign appropriate access codes to the Department groups.
• assign a name to the department group.
• enable Department Call (Basic Features) in the Class of Service of the extensions that are to be allowed to
make Department calls.
If you want to provide voice mail facility to the Department Group, you must,
• assign a Mailbox to the Department Group.
• allow member extensions access to the Department Group Mailbox.
If you want to enable Call Forward to the Department Group, you must,
• enable Department Group Call Forward in the Class of Service (CoS) of the member extensions.
• change, if required the default value of the Call Forward No Reply Timer for Department Group.
Creating Department Groups
• On a sheet of paper, draw a table.
• Decide the number of department groups you want to create, for instance: 3 groups.
• Group all the extensions you want to put in each department group. You cannot group more than 32
extensions in a single department group.
• Decide in what sequence the extensions in each group should ring, that is, which extensions should ring
first, second, third, and so forth.
• Decide the access code you want to assign to each department group.
• You may also assign a name to the department group.
• Your table may look like this:
The access codes for the department groups and extensions in this table are default access codes.
Now, with this information ready, you may configure the department groups using Jeeves.
Department
Group
Index
Access Code
to be
assigned
Name
Extensions to be included as
members
SLT
SIP
Extension
1 391 201, 202, 203 321
2 392 204, 205, 206 322, 323
:
5 395
211, 212, 213,
214
336
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