8
FOR YOUR INFORMATION
8-3
Cannot cancel an outgoing call.
The VE-PG3 cannot recognize the calling status.
-> Select "Enable" in [SIP 183 Support] on the [VoIP Expansion] screen in the [Expansion] menu.
[Input/Output Digital Gain] doesn't work.
Internal codec is not used.
-> Use [Input/Output Analog Gain] to adjust the signal level.
When the Combined mode is selected, the output audio signal from the [OUT] port does not fade-in
or fade-out.
The [EXT1]/[EXT2] port setting is wrong.
-> Set the [EXT Input] port’s connect destination to [EXT Output].
The Mixing function doesn't work
AMBE+2 is used as the codec.
-> The Mixing function works on the only G.711u codec.
Malfunction in use of the Mixing function
The communication route is duplicated.
-> Check the Mixing function setting.
The VE-PG3 cannot automatically update the firmware.
• The Ethernet cable is not properly connected to the VE-PG3.
-> Properly connect the Ethernet cable to the VE-PG3.
• The VE-PG3 is not connected to internet.
-> Set the VE-PG3 properly to connect to internet.
• The firewall is running.
-> Stop the firewall.
If you want to stop the firewall, ask your network administrator for details.
1. Troubleshooting (continued)
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