1034 Matrix ETERNITY NE System Manual
• Reminder can be set for Operator phones also.
• Reminder settings will be retained in the system during power down and system upgrades.
• When multiple reminder requests have been set by an extension user, the extension user cannot
selectively cancel a particular reminder request. Only the Operator can selectively cancel Reminders
set for an extension user from the System Administrator pages of Jeeves.
• It is not possible to modify—change the date and time—of a reminder request. So, you may cancel the
Reminder request and set a new one.
Reminder Status Report
The Operator can know the status of Reminders—details of Reminders that have not been served—on the
Reminder page of Jeeves, from the System Administrator (SA) mode, see “Alarm Status Report”.
The status of Reminders set by Operator as well as extension users appears on this page, with details of time
(hours and minutes), and serving mechanism (personalized, automated).
The Operator can view the Reminder report whenever required and can also print this report.
How to configure
The configuration of Reminders is the same as Alarms.
To configure Reminders feature, do the following:
• Select the Alarm Notification Type for the extensions.
• Configure, as required, the Alarm Call related parameters: Alarm Ring Timer, Number of Attempts,
Alarm Attempt Interval, Configurable Alarm Type and Configurable Alarm Category, and Snooze.
• Configure Macros, if the SLT extension has special function keys, and you want to a function key for the
Reminder feature.
See the topic “How to configure” under “Alarms”.
How to use
Reminders can be set by the extension users by themselves. The extension users can also ask the Operator to set
the Reminder for them.
SARVAM UCS offers voice-guided Reminders using VMS to extension users and the Operator.
Voice-guided reminders lead users through a menu, helping them set the reminder in a step-by-step manner.
Voice-Guided Reminders set/canceled by Operator
The Operator can set voice-guided Reminders for extension users
For Extended IP Phones
• Press DSS Key assigned to 'Remote Voice-Guided Reminder' function.
OR
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