598 Matrix ETERNITY NE System Manual
• Routing Group: The alarm call is routed to the group of desired extensions configured as the
Operator, so that the alarm request can be served.
• Macros: These are short codes for simulating the Alarm call. These are used for SLTs which have special
function keys to send a fixed string to the system, when each function key is pressed. The system
interprets this string and translates it into a string that can be understood by the system. For example, a
SLT has a special function key for Alarm calls which sends the string 53 to the system. The system can be
configured to translate 53 received from the SLT in to the feature access code for Voice-guided Alarm
calls, 163.
How to configure
To configure the Alarms feature, do the following:
• Select the Alarm Notification Type for the extensions.
• Configure, as required, the Alarm Call related parameters: Number of Attempts, Attempt Interval,
Configurable Alarm Type and Category, and Snooze.
• Configure Macros, if the SLT extension has special function keys, and you want to a function key for the
Alarm feature.
Now,
• Login as System Engineer.
• To configure Alarm Notification Type for the extension, see “Alarm Notification Type” in “SLT Extensions”
and “Alarm Notification Type” in “SIP Extensions” under Basic Settings.
• To configure Alarm parameters, see “Alarm” in “System Parameters”.
• If you select Music-On-Hold as Alarm Notification type, no further configuration is required.
• If you select Voice Message as Alarm Notification type, ensure that you assign a voice module to 'Alarm'
voice message application. Please refer topic “Voice Message Applications” for more details.
• If you select Voice Mail as the Alarm Notification Type, make sure you have installed the Voice Mail
System module in the system.
• If you have selected Routing Group as Alarm Notification Type, you must create a Routing Group for
Operator. See “Operator” for instructions.
• To program SLTs with special Alarm function key and to create macro for a Extended IP Phone key, see
“Macros”.
Viewing and Printing Alarm Status
The Operator can view the status of Alarms that are yet to be served from the System Administrator pages of
Jeeves.
To view Alarm Status,
• Login as System Administrator.
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