Service Call Tables
SM 7-33 D093/D094
Trouble-
Shooting
819 D Fatal kernel error
CTL
Due to a control error, a RAM overflow occurred during system processing.
One of the following messages was displayed on the operation panel.
System program defective
Controller board defective
Optional board defective
Replace controller firmware
0x0000
0x5032
HAIC-P2 decompression error
Error occurred in the compression/decompression module of
ASIC Veena in HAIC-P2.
If EFI (Fiery Controller) is connected, refer to the EFI manual. If
EFI is not connected.
HDD defective
System memory defective
0x6261
HDD Defective
There was no response from HDD. The power supply to the
HDD may have been interrupted suddenly.
Re-format HDD.
Replace HDD
554C
USB loader defect
USB loader was detected as defective.
Note: For more details about these SC code errors, execute SP5990 to print
an SMC report so you can read the error code list. The error code is not
displayed on the operation panel.
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