Service Call Tables
SM 7-37 D093/D094
Trouble-
Shooting
Replace the NVRAM
30 NVRAM Before Replace Error
DFU. May occur during development.
Turn the machine power off/on several times.
Replace the controller board.
31 Other Error
An unexpected error occurred while data was being converted. This error
is the same as SC991. See SC991 below.
859 B Data Encryption Error 2
CTL
These are errors of the HDD Data Encryption Option D377.
8 HDD Check Error
Data conversion was attempted with no HDD unit present.
Confirm that HDD unit installed correctly
Initialize HDD with SP5832-1
Note: After installation, a new HDD should be formatted with SP5832-1
9 Power Loss During Data Conversion
Data conversion stopped before NVRAM/HDD data was converted.
Format HDD with SP5832-1
10 Data Read Command Error
More than two illegal DMAC communications were returned.
HDD defective
Format HDD with SP5832-1
Replace HDD
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