Service Call Tables
D093/D094 7-40 SM
870 B Address book data error
CTL
Address book data on the hard disk was detected as abnormal when it was
accessed from either the operation panel or the network. The address
book data cannot be read from the HDD or SD card where it is stored, or
the data read from the media is defective.
Turn the machine power off/on. If this does not solve the problem, do
the Procedure below.
HDD defective
Procedure
1. Do SP5846-50 (UCS Settings – Initialize all Directory Info.) to reset all
address book data.
2. After 3 sec. reset the user information with SP5832-6 (HDD
Formatting– User Information).
3. Turn the main power switch off/on.
872 B HDD mail receive data error CTL
An HDD error was detected immediately after power on, or the machine
detected that the HDD was not operating correctly (data read or write)
while receiving mail. The HDD may be defective or the machine was
accidentally powered off while the HDD was being accessed.
Reformat the mail RX data on the HDD with SP5832-7
Replace the HDD
873 B HDD mail send data error CTL
An error was detected on the HDD immediately after the machine was
turned on, or power was turned of while the machine was using the HDD.
Do SP5832-007 (Format HDD – Mail TX Data) to initialize the HDD.
Replace the HDD.
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