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ART NUMBER FN091065, REVISION 2 VS5 N AND VS6 N SERVICE MANUAL
7-132 Section 7-7 - Automatic Error Log
PRELIMINARY
Section 7-7
Automatic Error Log
The Vivid S5 N or Vivid S6 N automatically logs the software activity, sequences and error messages
that occur during normal operation. Each day’s activity is compressed into a single daily logger report,
with a time stamp appearing in each line of the report. Additional user comments and screen captures,
can also be included in the report. Each day’s report is saved in the system for 90 days, during which
time they can be recalled and saved to disk.
7-7-1 Adding Bookmarks
The Vivid™ S5 N and Vivid™ S6 N systems provide the ability to add bookmarks. When a problem
occurs during regular use of the system, simply press < Alt+B >. This action will insert a “bookmark”
into the system failure logs. The message Log is Bookmarked will be displayed on the prompt line, as
shown in the example in Figure 7-93 "Message Showing Bookmark Added to Log" on page 7-132.
The bookmark will allow users to place a time-stamp where a particular problem has occurred, while
continuing with their current activity with minimum interruption.
NOTE: The log file bookmark will later make it easy for service engineers to locate the location of the
failure logging more precisely.
7-7-2 Extracting Logs
Whenever log extraction is necessary due to the occurrence of an error that needs to be reported, or
any other reason, follow the instructions below:
1.) While the system is turned-ON in any mode, press <ALT + D> on the alphanumeric keyboard.
The System Problem Reporting dialog opens - see Figure 7-94 "System Problem Reporting Dialog"
on page 7-133.
2.) In the Description of Issue window, type a description of the problem.
Notes should be made regarding the selected probe, the imaging mode and the application that was
being used at the time of the malfunction.
If applicable, try to describe the button or key-pushing sequence that immediately preceded the
problem.
If applicable, activate the System Lockup checkbox.
Figure 7-93 Message Showing Bookmark Added to Log
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