Xerox Phaser 790 23-1
Problem Solving
The following list shows the types of problems identified in this chapter:
• Jam clearance
• Copy/print quality problems
• Power problems
• Printer Error messages
• Printer Error codes
Avoiding paper jams
The following conditions cause jams in the Printer.
• The paper guides in the paper tray are not adjusted to the size of the
paper. Refer to the Loading paper in the Paper Tray procedure in the
Setting up the Phaser 790 section.
• Transparencies are incorrectly loaded in the Bypass Tray. Refer to the
Loading Transparencies into the Bypass Tray procedure.
• Paper not recommended is used. Refer to the Recommended Materials
List.
CAUTION
DO NOT open the Duplex Tray unless directed to do so from the Printer
Control Panel. Opening the Duplex Tray at any other time could create a
paper jam.