Xerox Phaser 790 Documentation

Copy/print quality problems 23. Problem Solving
Xerox Phaser 790 23-25
Copy/print quality problems
If the problem still exists after following the instructions in this table, call your
supplier or Xerox for service.
Description Possible Cause Action
Faded print/copy Printer out of adjustment
Go to Adjusting the color in
this section.
The Copy/print Cartridge is
old or damaged.
Go to Replacing the
supplies in the
Maintenance chapter.
If only some colors are
faded, a Dry Ink Cartridge
is old or damaged.
Go to Replacing the Dry
Ink Cartridges in the
Maintenance chapter.
Vertical streaks The Copy/Print Cartridge is
old or damaged.
Go to Replacing the
Copy/Print Cartridge in the
Maintenance chapter.
Horizontal streaks Dirt in the paper path Print 50 blank copies. If the
problem still exists, call for
service.
Repeating defect The drum in the Copy/Print
Cartridge is old or
damaged.
Go to Replacing the
Copy/Print Cartridge in the
Maintenance chapter.
Dry Ink smears when
touched
The Fuser is not operating. Call for service.
Black pages The Copy/Print Cartridge is
old or damaged.
Go to Replacing the
Copy/Print Cartridge in the
Maintenance chapter.
Blank pages Sheets of paper are
sticking together.
Remove the paper stack
from the paper tray. Fan
the corners of the stack,
and place it in the Paper
Tray.
The Low Dry Ink message
is display on the Control
Panel.
Go to Replacing the Dry
Ink Cartridges in the
Maintenance chapter.
The Copy/Print Cartridge is
old or damaged.
Go to Replacing the
Copy/Print Cartridge in the
Maintenance chapter.

Xerox Phaser 790 Specifications

General

Brand	Xerox
Model	Phaser 790
Category	Copier
Language	English