Xerox Phaser 790

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23. Problem Solving Clearing a Paper Tray jam

23-4 Xerox Phaser 790

5. Firmly close the paper tray.

301065b

6. Try running the job again.

7. If the problem still exists, open the tray and turn the stack of paper over.

8. Firmly close the paper tray.

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Default Chapter1
- Phaser 7901
- Safety Notes6
- Documentation Conventions8
- Table of Contents9
Setting up the Phaser 79025
- Preparing for the Installation25
  - Selecting a Location25
  - Space Requirements26
    - Checking the Installation Components27
- Setting up the Printer Cabinet29
- The Next Step32
- Installing the 2 Tray Module33
- Unpacking the Printer37
  - Installing the Phaser 790 on the Printer Cabinet Only39
- Printer Installation49
- Loading Paper in the Paper Tray65
- Switching on the Power69
- Switching off the Power69
- Printing a Test Page70
- Adding Memory to the Printer73
Getting to Know the Phaser 79079
- Printer, Front View79
- Printer, Rear View80
- Printer, Internal View81
  - Printer Control Panel82
- Accessories83
  - Accessories Ordering Information83
  - Supply Reorder Numbers84
    - USA and Canada84
    - Europe84
Network Setup85
- Installing the Token Ring Network Card85
- Windows 95/9889
  - Before You Begin89
  - Installing the Print Driver89
- Windows 200091
  - Before You Begin91
  - Installing the Print Driver93
- Windows NT 4.093
  - Before You Begin93
- Macintosh os95
  - Before You Begin95
  - Setting up the Phaser 790 Chooser96
System Administrator Functions97
- Map to the Networking Chapters98
- Guide to the Networking Chapters99
Connecting to the Network101
- Supported Network Protocols and Frame Types103
- Quick Path to Installation104
- Connecting the Phaser 790 to the Network112
Preparing for the Setup113
- Levels of Access and Control113
  - Printer Connections114
  - Passwords115
    - Where to Set Passwords115
    - Control Level Scenarios116
- Fiery Webtools118
- Network Server Setup Requirements119
- Ensuring the Printer Connection120
Performing the Setup from the Printer Control Panel121
- Set up the Print Functions121
- Specify Network Information127
  - Specify Network Protocol Options128
- Perform Network Services Setup130
- Print Information Pages136
Setting up the Network Server137
- Support for Fiery Utilities137
- Printing on a Netware 3.X, 4.X or 5.X Network138
- Overview of IPX Printing to the Phaser 790139
- Configuring a Netware 3.X, 4.X or 5.X Server for Printing140
- Setting up Netware Windows Clients for Printing143
- The Phaser 790 on a TCP/IP Network with Windows NT 4.0144
- Configuring the Server and Client Workstations for Fiery Webtools148
- The Printer on a Network with UNIX Workstations150
  - Setting up the Printer on TCP/IP Networks151
    - Setting up Printing on UNIX Systems151
    - Setting up TCP/IP for Communication with the Printer152
Installing User Software in a Windows 95/98 Environment153
- Overview of Installation154
- Before You Begin154
- Installing Postscript or PCL Print Drivers155
  - Installing the Postscript or PCL Print Drivers (Windows 95/98)155
- Completing the Connection159
  - Parallel Port Printing159
  - Setting up IPX/SPX Printing with Windows 95/98166
- Setting up SMB Printing on Windows 95/98169
- Setting Printer Options174
- Installing Additional Software for Windows 95/98175
  - Copying Printer Description Files176
  - Installing the ICM Profile176
    - Loading the Working Space Profile Using Photoshop 5.0177
    - Loading the ICM Profile178
Installing User Software in a Windows 2000 Environment179
- Overview of Installation180
- Before You Begin180
- Installing the User Software for Parallel Port Printing181
- Installing the Software for TCP/IP and LPR Printing (New Installation of Windows 2000)187
- Installing TCP/IP and LPR Printing (Upgrade Installation of Windows NT 4.0 to Windows 2000)191
- Installing the User Software for IPX/SPX Printing193
- Installing the User Software for SPM Printing200
- Installing the User Software for SMB Printing202
- Setting Printer Options208
- Installing Additional Software for Windows 2000209
  - Copying Printer Description Files210
  - Installing the ICM Profile210
    - Loading the Working Space Profile Using Photoshop 5.0211
    - Loading the ICM Profile212
Installing User Software in a Windows NT 4.0 Environment213
- Overview of Installation214
- Before You Begin214
- Installing the User Software for Parallel Port Printing (Windows NT 4.0)215
- Installing the User Software for IPX Printing (Windows NT 4.0)221
- Installing the User Software for TCP/IP and LPR Printing for Windows NT 4.0227
- Setting Printer Options236
- Installing Additional Software for Windows NT 4.0237
  - Copying Printer Description Files238
  - Installing the ICM Profile238
Installing User Software in a Macintosh os Environment241
- General Steps for Installing the User Software241
- Installing Additional Software248
  - Loading Profiles249
Installing the Fiery Software for Windows and Macintosh253
- Installing the Software253
  - Installing the Fiery Link Software253
  - Installing the Command Workstation Software254
- Using the Software for the First Time255
  - Configuring a Connection for Fiery Link for Windows and Macintosh os255
  - Configuring a Connection for the Command Workstation267
    - Configuring the Connection for Command Workstation267
    - Modifying the Configuration269
- Installing Colorwise Pro Tools for Windows and Macintosh os270
  - Configuring a Connection for Colorwise Pro Tools270
  - Modifying the Configuration272
- Downloading Installers with Fiery Webtools273
  - Setting up Fiery Webtools273
    - Setting up Fiery Webtools on the Printer273
    - Setting up Client Workstations to Use Fiery Webtools274
Printing from the Windows Workstations275
- Printing from Applications276
- Setting Options and Printing from Windows 2000281
  - Using Saved Settings (Windows 95/98 and Windows NT 4.0)283
- Using Shortcuts286
  - Setting Print Options Using Shortcuts286
  - Setting Print Options Using Page Shortcuts286
- Working with Custom Page Sizes in Windows 95/98 or Windows 2000287
  - Defining a Custom Page Size287
  - Printing a Custom Page Size288
- Saving Files to Print at a Remote Location289
- Setting Print Options for a Job with Windows NT 4.0289
- Printing with Webdownloader294
Printing from the Macintosh os Workstations295
- Printing from Applications295
- Defining a Custom Page Size300
Introduction to the Command Workstation301
- About the Command Workstation302
- Starting up and Logging in305
  - Connecting to the Server305
  - Logging in307
    - Access Levels308
    - Logging out308
- The Command Workstation Interface309
- Job Log Window330
  - Filtering Jobs333
- Job Properties336
  - Viewing and Editing Job Properties336
Managing Print Jobs at the Command Workstation337
- Communicating with Users337
- Setting Command Workstation Preferences341
- Printing Server Information Pages342
- Workflow Scenarios344
- Canceling Jobs346
- Viewing and Overriding Print Settings347
- Managing Jobs with Multiple Printers349
- Archiving Jobs351
  - Importing Archived Jobs from External Media353
- Using the Job Log354
- Other Server Management Commands356
Using the Fiery Webtools357
- Fiery Webtools Overview357
  - Accessing the Fiery Webtools359
- Using the Status Webtool360
- Using Weblink360
- Using the Installer Webtool361
- Using Webdownloader363
- Font Manager364
Using Fiery Link365
- Fiery Link Tools368
- Setting Preferences370
- Using My Fiery List of Fiery Link372
Using Fiery Webspooler373
- Tracking and Managing Jobs with Fiery Webspooler373
- Using the Job Log379
  - Displaying the Job Log379
  - Updating, Printing and Deleting the Job Log380
Performing the Setup from Websetup381
- Accessing Setup381
- Enabling Java Services382
- Accessing Fiery Websetup383
- General Setup Options384
- Server Setup385
- Network Setup388
- Printer Setup401
- Exiting Setup405
- Printing the Configuration Page Remotely406
Using Colorwise Pro Tools407
- Calibrator407
- Color Editor412
- Profile Manager417
Problem Solving425
- Avoiding Paper Jams425
- Printer Jam Clearance Areas426
- Clearing a Paper Tray Jam427
- Clearing a Duplex Tray Jam429
- Clearing Area 1 Jams431
- Clearing Area 2 Jams435
- Clearing Area 3 Jams437
- Clearing Area 4 Jams439
- Clearing Area 5 Jams441
  - Clearing the Fuser Area441
  - Clearing the Upper Inverter443
- Clearing Area 6 Jams447
- Copy/Print Quality Problems449
- Adjusting the Color451
  - Visualcal451
- Printer Error Messages455
- Printer Error Codes459
- Network Problems Solving461
- Printing Problems472
- Job Management Problem Solving479
Maintenance485
- Cleaning Procedures485
- Replacing the Dry Ink Cartridges487
- Replacing the Copy/Print Cartridge491
- Dry Ink Waste Container497
- Storing the Supplies499
  - Dry Ink Cartridges499
  - Copy/Print Cartridge500
    - Handling Precautions500
Technical Data501
- Printer Specifications501
- Electrical Specifications503
- Emissions503
  - USA and Canada504
  - Europe504
- Interface Specifications504
- Reorder Numbers504
- Fiery Server Hardware Components505
- Font List506
System Administrator Tips515
- A. System Administrator Tips516
- Where to Set Print Options517
B. Print Options518
- Print Option Override Hierarchy518
- Default Settings518
  - Print Options Table519
  - More about Print Options525
- Using the Copier533

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