Xerox Phaser 790

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23. Problem Solving Clearing a Duplex Tray jam

23-6 Xerox Phaser 790

3. Firmly close the Duplex Tray.

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Default Chapter1
- Phaser 7901
- Safety Notes6
- Documentation Conventions8
- Table of Contents9
Setting up the Phaser 79025
- Preparing for the Installation25
  - Selecting a Location25
  - Space Requirements26
    - Checking the Installation Components27
- Setting up the Printer Cabinet29
- The Next Step32
- Installing the 2 Tray Module33
- Unpacking the Printer37
  - Installing the Phaser 790 on the Printer Cabinet Only39
- Printer Installation49
- Loading Paper in the Paper Tray65
- Switching on the Power69
- Switching off the Power69
- Printing a Test Page70
- Adding Memory to the Printer73
Getting to Know the Phaser 79079
- Printer, Front View79
- Printer, Rear View80
- Printer, Internal View81
  - Printer Control Panel82
- Accessories83
  - Accessories Ordering Information83
  - Supply Reorder Numbers84
    - USA and Canada84
    - Europe84
Network Setup85
- Installing the Token Ring Network Card85
- Windows 95/9889
  - Before You Begin89
  - Installing the Print Driver89
- Windows 200091
  - Before You Begin91
  - Installing the Print Driver93
- Windows NT 4.093
  - Before You Begin93
- Macintosh os95
  - Before You Begin95
  - Setting up the Phaser 790 Chooser96
System Administrator Functions97
- Map to the Networking Chapters98
- Guide to the Networking Chapters99
Connecting to the Network101
- Supported Network Protocols and Frame Types103
- Quick Path to Installation104
- Connecting the Phaser 790 to the Network112
Preparing for the Setup113
- Levels of Access and Control113
  - Printer Connections114
  - Passwords115
    - Where to Set Passwords115
    - Control Level Scenarios116
- Fiery Webtools118
- Network Server Setup Requirements119
- Ensuring the Printer Connection120
Performing the Setup from the Printer Control Panel121
- Set up the Print Functions121
- Specify Network Information127
  - Specify Network Protocol Options128
- Perform Network Services Setup130
- Print Information Pages136
Setting up the Network Server137
- Support for Fiery Utilities137
- Printing on a Netware 3.X, 4.X or 5.X Network138
- Overview of IPX Printing to the Phaser 790139
- Configuring a Netware 3.X, 4.X or 5.X Server for Printing140
- Setting up Netware Windows Clients for Printing143
- The Phaser 790 on a TCP/IP Network with Windows NT 4.0144
- Configuring the Server and Client Workstations for Fiery Webtools148
- The Printer on a Network with UNIX Workstations150
  - Setting up the Printer on TCP/IP Networks151
    - Setting up Printing on UNIX Systems151
    - Setting up TCP/IP for Communication with the Printer152
Installing User Software in a Windows 95/98 Environment153
- Overview of Installation154
- Before You Begin154
- Installing Postscript or PCL Print Drivers155
  - Installing the Postscript or PCL Print Drivers (Windows 95/98)155
- Completing the Connection159
  - Parallel Port Printing159
  - Setting up IPX/SPX Printing with Windows 95/98166
- Setting up SMB Printing on Windows 95/98169
- Setting Printer Options174
- Installing Additional Software for Windows 95/98175
  - Copying Printer Description Files176
  - Installing the ICM Profile176
    - Loading the Working Space Profile Using Photoshop 5.0177
    - Loading the ICM Profile178
Installing User Software in a Windows 2000 Environment179
- Overview of Installation180
- Before You Begin180
- Installing the User Software for Parallel Port Printing181
- Installing the Software for TCP/IP and LPR Printing (New Installation of Windows 2000)187
- Installing TCP/IP and LPR Printing (Upgrade Installation of Windows NT 4.0 to Windows 2000)191
- Installing the User Software for IPX/SPX Printing193
- Installing the User Software for SPM Printing200
- Installing the User Software for SMB Printing202
- Setting Printer Options208
- Installing Additional Software for Windows 2000209
  - Copying Printer Description Files210
  - Installing the ICM Profile210
    - Loading the Working Space Profile Using Photoshop 5.0211
    - Loading the ICM Profile212
Installing User Software in a Windows NT 4.0 Environment213
- Overview of Installation214
- Before You Begin214
- Installing the User Software for Parallel Port Printing (Windows NT 4.0)215
- Installing the User Software for IPX Printing (Windows NT 4.0)221
- Installing the User Software for TCP/IP and LPR Printing for Windows NT 4.0227
- Setting Printer Options236
- Installing Additional Software for Windows NT 4.0237
  - Copying Printer Description Files238
  - Installing the ICM Profile238
Installing User Software in a Macintosh os Environment241
- General Steps for Installing the User Software241
- Installing Additional Software248
  - Loading Profiles249
Installing the Fiery Software for Windows and Macintosh253
- Installing the Software253
  - Installing the Fiery Link Software253
  - Installing the Command Workstation Software254
- Using the Software for the First Time255
  - Configuring a Connection for Fiery Link for Windows and Macintosh os255
  - Configuring a Connection for the Command Workstation267
    - Configuring the Connection for Command Workstation267
    - Modifying the Configuration269
- Installing Colorwise Pro Tools for Windows and Macintosh os270
  - Configuring a Connection for Colorwise Pro Tools270
  - Modifying the Configuration272
- Downloading Installers with Fiery Webtools273
  - Setting up Fiery Webtools273
    - Setting up Fiery Webtools on the Printer273
    - Setting up Client Workstations to Use Fiery Webtools274
Printing from the Windows Workstations275
- Printing from Applications276
- Setting Options and Printing from Windows 2000281
  - Using Saved Settings (Windows 95/98 and Windows NT 4.0)283
- Using Shortcuts286
  - Setting Print Options Using Shortcuts286
  - Setting Print Options Using Page Shortcuts286
- Working with Custom Page Sizes in Windows 95/98 or Windows 2000287
  - Defining a Custom Page Size287
  - Printing a Custom Page Size288
- Saving Files to Print at a Remote Location289
- Setting Print Options for a Job with Windows NT 4.0289
- Printing with Webdownloader294
Printing from the Macintosh os Workstations295
- Printing from Applications295
- Defining a Custom Page Size300
Introduction to the Command Workstation301
- About the Command Workstation302
- Starting up and Logging in305
  - Connecting to the Server305
  - Logging in307
    - Access Levels308
    - Logging out308
- The Command Workstation Interface309
- Job Log Window330
  - Filtering Jobs333
- Job Properties336
  - Viewing and Editing Job Properties336
Managing Print Jobs at the Command Workstation337
- Communicating with Users337
- Setting Command Workstation Preferences341
- Printing Server Information Pages342
- Workflow Scenarios344
- Canceling Jobs346
- Viewing and Overriding Print Settings347
- Managing Jobs with Multiple Printers349
- Archiving Jobs351
  - Importing Archived Jobs from External Media353
- Using the Job Log354
- Other Server Management Commands356
Using the Fiery Webtools357
- Fiery Webtools Overview357
  - Accessing the Fiery Webtools359
- Using the Status Webtool360
- Using Weblink360
- Using the Installer Webtool361
- Using Webdownloader363
- Font Manager364
Using Fiery Link365
- Fiery Link Tools368
- Setting Preferences370
- Using My Fiery List of Fiery Link372
Using Fiery Webspooler373
- Tracking and Managing Jobs with Fiery Webspooler373
- Using the Job Log379
  - Displaying the Job Log379
  - Updating, Printing and Deleting the Job Log380
Performing the Setup from Websetup381
- Accessing Setup381
- Enabling Java Services382
- Accessing Fiery Websetup383
- General Setup Options384
- Server Setup385
- Network Setup388
- Printer Setup401
- Exiting Setup405
- Printing the Configuration Page Remotely406
Using Colorwise Pro Tools407
- Calibrator407
- Color Editor412
- Profile Manager417
Problem Solving425
- Avoiding Paper Jams425
- Printer Jam Clearance Areas426
- Clearing a Paper Tray Jam427
- Clearing a Duplex Tray Jam429
- Clearing Area 1 Jams431
- Clearing Area 2 Jams435
- Clearing Area 3 Jams437
- Clearing Area 4 Jams439
- Clearing Area 5 Jams441
  - Clearing the Fuser Area441
  - Clearing the Upper Inverter443
- Clearing Area 6 Jams447
- Copy/Print Quality Problems449
- Adjusting the Color451
  - Visualcal451
- Printer Error Messages455
- Printer Error Codes459
- Network Problems Solving461
- Printing Problems472
- Job Management Problem Solving479
Maintenance485
- Cleaning Procedures485
- Replacing the Dry Ink Cartridges487
- Replacing the Copy/Print Cartridge491
- Dry Ink Waste Container497
- Storing the Supplies499
  - Dry Ink Cartridges499
  - Copy/Print Cartridge500
    - Handling Precautions500
Technical Data501
- Printer Specifications501
- Electrical Specifications503
- Emissions503
  - USA and Canada504
  - Europe504
- Interface Specifications504
- Reorder Numbers504
- Fiery Server Hardware Components505
- Font List506
System Administrator Tips515
- A. System Administrator Tips516
- Where to Set Print Options517
B. Print Options518
- Print Option Override Hierarchy518
- Default Settings518
  - Print Options Table519
  - More about Print Options525
- Using the Copier533

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