Paper jam in the cut sheet section.................................................................................................327
Paper jam at the top delivery tray..................................................................................................328
Maintain the Océ TC4 scanner....................................................................................................................330
Clean the scan area................................................................................................................................330
Calibrate the scanner.............................................................................................................................332
Clear an original jam on the Océ TC4 scanner....................................................................................334
Scanner error messages and solutions................................................................................................335
Maintain the Océ TDS600 scanner..............................................................................................................336
Clean the scan area of the Océ TDS600 scanner.................................................................................336
Clear an original jam on the Océ TDS600 scanner..............................................................................338
Maintain the folder options.........................................................................................................................339
Paper jam in the folder .........................................................................................................................339
How to clear a jam in the folder transport section.......................................................................340
How to clear a jam in the second fold section..............................................................................341
How to clear a jam in the belt unit.................................................................................................344
The reinforcement unit..........................................................................................................................346
Introduction to reinforcement unit maintenance..........................................................................346
Remove an empty tape roll.............................................................................................................347
Insert a new tape roll.......................................................................................................................349
Prepare the tape roll for operation.................................................................................................352
Empty the waste box.......................................................................................................................354
Clean the reinforcement knives......................................................................................................355
Handle errors at the reinforcement unit...............................................................................................357
Clear a tape jam in the reinforcement unit....................................................................................357
No reinforcement strips on the output..........................................................................................359
Chapter 9
Support............................................................................................................................361
Maintenance.................................................................................................................................................362
Service required indication..........................................................................................................................363
Counter history.............................................................................................................................................364
Preferred Océ media types and sizes..........................................................................................................365
Update...........................................................................................................................................................367
Update the system software.................................................................................................................367
Licenses.........................................................................................................................................................368
Check your licenses...............................................................................................................................368
Save the currently active licenses........................................................................................................369
Install a new license ..............................................................................................................................370
Upload a new license......................................................................................................................370
Remote Service.............................................................................................................................................371
Océ Remote Service...............................................................................................................................371
Check connection.............................................................................................................................371
Allow remote assistance.................................................................................................................373
Download log files...........................................................................................................................374
Audit log........................................................................................................................................................375
Audit log.................................................................................................................................................375
Chapter 10
Account management....................................................................................................377
An overview of Océ Account Center...........................................................................................................378
Océ Account Console®................................................................................................................................380
Introduction to Océ Account Console..................................................................................................380
Summary of Océ Account Console......................................................................................................381
Enable account management in the Océ Express WebTools.............................................................383
Accounting workflow ............................................................................................................................384
Workflow on the printer..................................................................................................................384
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