Xerox Phaser 790

23. Problem Solving Printer Error messages
23-32 Xerox Phaser 790
Message Possible Cause Action
Close Area 5 The Area 5 access cover
is open.
Close the Area 5 access cover.
Close Duplex Tray The Duplex Tray is
open.
Close the Duplex Tray.
Close Front Cover The Front Cover is open. Close the Front Cover.
Close Paper Tray 1 Paper Tray 1 is open. Close the tray.
Close Paper Tray 2 Paper Tray 2 is open. Close the tray.
Close Paper Tray 3 Paper Tray 3 is open. Close the tray.
Cyan Ink Low The Cyan Dry Ink
Cartridge is low.
When prompted, replace the Cyan
Dry Ink Cartridge.
Empty Top Tray The Top Output Tray is
full, or contains unusable
copies.
Remove the copies from the Top
Output Tray.
Install Black Ink
Cartridge
The Black Dry Ink
Cartridge is empty.
Replace the Black Dry Ink Cartridge.
Install Copy/Print
Cartridge
The Copy/Print Cartridge
has failed or reached
end-of-life.
Replace the Copy/Print Cartridge.
Install Cyan Ink
Cartridge
The Cyan Dry Ink
Cartridge is empty
Replace the Cyan Dry Ink Cartridge.
Install Magenta Ink
Cartridge
The Magenta Dry Ink
Cartridge is empty
Replace the Magenta Dry Ink
Cartridge.
Install Waste
Container
The Waste Container is
not in the Printer, or is
not pushed in all the
way.
Ensure that the Waste Container is
installed and pushed all the way into
the Printer.
Install Waste
Container
The Waste Container is
Full.
Replace the Waste Container.
Install Yellow Ink
Cartridge
The Yellow Dry Ink
Cartridge is empty
Replace the Yellow Dry Ink
Cartridge.
Load [stock size] in
Tray 1
Tray 1 is low on the
specified stock.
Fill the Paper Tray with the
appropriate stock.