Epson EPL-N3000 - Troubleshooting When There Is Error Display

EPSON EPL-N3000/AcuLaser M4000N Revision C
Troubleshooting Troubleshooting When There is Error Display 72
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3.2 Troubleshooting When There is Error Display
This section describes troubleshooting for errors indicated by error display. After
identifying the error item, refer to the appropriate page for troubleshooting.
C H E C K
P O I N T
Refer to “Flowchart 3-1. Procedure for Troubleshooting (p.64)” first
and then consult Table below.
Troubleshooting here should be used only for errors that can not be
cleared even by following the instructions in EPSON Status
Monitor.
Table 3-3. Troubleshooting for Errors Indicated by Error Display
Component Error Item (Reference Page)
Main Unit
NVRAM Error ............................................................................... p.73
ROS Error ....................................................................................... p.73
Fuser Error ..................................................................................... p.73
FAN Error ...................................................................................... p.74
Main Motor Error ........................................................................... p.75
Engine communication error (AcuLaser M4000N only) ............... p.75
Cover Error ..................................................................................... p.76
Paper Jam/Regi to Fuser ................................................................. p.76
Paper Jam/Exit ............................................................................... p.78
Paper Jam/Tray to Regi .................................................................. p.79
Paper Jam/Misfeed ......................................................................... p.81
Imaging Cartridge .......................................................................... p.82
Paper Size Error ............................................................................. p.83
No Tray/Tray 1, 2 ........................................................................... p.83
Paper Out/Tray 1,2 ......................................................................... p.84
Tray Paper Low/Tray 2 .................................................................. p.85
Drum Life ....................................................................................... p.85
Fuser Life ....................................................................................... p.86
Maintenance unit Life (AcuLaser M4000N only) ......................... p.86
Option Cassette
No Tray/Tray 3, 4 ........................................................................... p.87
Paper Out/Tray 3, 4 ........................................................................ p.87
Only Little Paper in Tray/Tray 3, 4 ................................................ p.88
No Recognition of Option 550 Paper Feeder ................................. p.89
Duplex Unit
Option Duplex Cover Error ............................................................ p.90
Option Duplex Error ....................................................................... p.90
Paper Jam/Exit to Dup .................................................................... p.91
Paper Jam/Dup to Regi ................................................................... p.92
Paper Jam/Duplex Misfeed ............................................................ p.92
Paper Size Error/Duplex ................................................................. p.93
No Recognition of Option Duplex ................................................. p.93
OCT
Option OCT Cover Error ................................................................ p.94
Option OCT Error .......................................................................... p.94
Paper Jam/Exit to OCT ................................................................... p.95
Paper Jam/OCT .............................................................................. p.96
Paper Size Error/OCT .................................................................... p.97
Full Stack Error/OCT ..................................................................... p.97
No Recognition of Option OCT ..................................................... p.98
Controller
Engine Communication Error ........................................................ p.98
CPU Error ....................................................................................... p.99
Standard RAM Error ...................................................................... p.99
RAM Error (Slot 0) ...................................................................... p.100
ROM Checksum Error (Font) ....................................................... p.100
ROM Checksum Error (Program) ................................................ p.101
Option ROM Error ....................................................................... p.101
EEPROM Error ............................................................................ p.102
Engine Initialization Error ............................................................ p.102
Other Hardware Error ................................................................... p.103
Software Error .............................................................................. p.103
Table 3-3. Troubleshooting for Errors Indicated by Error Display (continued)
Component Error Item (Reference Page)