EPSON EPL-N3000/AcuLaser M4000N Revision C
Troubleshooting Troubleshooting When There is Error Display 97
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3.2.35 Paper Size Error/OCT 3.2.36 Full Stack Error/OCT
Table 3-38. Troubleshooting for Paper Size Error/OCT
Step Action and Question Yes No
Parts below can be the source of this error (Chapter 4 Disassembly and Assembly)
• HVPS/MCU (p.301)
• GUIDE TRAY LEFT (p.236))
• PWBA FEEDER 550 (p.310)
1
Paper Size
♦Does the used paper size match the paper size set
with the GUIDE ASSY END?
Go to Step 2
Replace
the paper
2
Paper feed tray (1)
1. Check the paper feed tray when the error occurs.
♦At error occurrence, was paper fed from Tray 1?
Replace the
HVPS/MCU
Go to Step
3
3
Paper feed tray (2)
1. Check the paper feed tray when the error occurs.
♦At error occurrence, was paper fed from Tray 2?
Replace the
HVPS/MCU
Go to Step
4
4
Paper feed tray (3)
1. Check the paper feed tray when the error occurs.
♦At error occurrence, was paper fed from Tray 3?
Go to PWBA
FEEDER550
(p. 130/p. 130)
Go to Step
5
5
Paper feed tray (4)
1. Check the paper feed tray when the error occurs.
♦At error occurrence, was paper fed from Tray 4?
Go to PWBA
FEEDER550
(p. 130/p. 130)
Replace
the HVPS/
MCU
Table 3-39. Troubleshooting for “Full Stack Error/OCT”
Step Action and Question Yes No
Parts below can be the source of this error (Chapter 4 Disassembly and Assembly)
• SENSOR FULL STACK (p.268)
• HVPS/MCU (p.301)
• PWBA OCT (p.368)
• ACTUATOR FULL STACK (p.269)
1
ACTUATOR FULL STACK
♦When the ACTUATOR FULL STACK in the paper
exit is moved, does the ACTUATOR FULL
STACK operate smoothly?
Go to Step 2
Replace the
ACTUATOR
FULL
STACK
2
PWBA OCT
1. Replace the PWBA OCT.
♦After a new PWBA OCT is installed, does the
problem still occur?
Replace the
HVPS/MCU
Problem
solved