Epson EPL-N3000 - Paper Jam;Exit to Dup

EPSON EPL-N3000/AcuLaser M4000N Revision C
Troubleshooting Troubleshooting When There is Error Display 91
Confidential
3.2.26 Paper Jam/Exit to Dup
Table 3-29. Troubleshooting for Paper Jam/Exit to Dup
Step Action and Question Yes No
Parts below can be the source of this error (Chapter 4 Disassembly and Assembly)
• SENSOR DUP (p.350)
• ACTUATOR DUP
• ROLL DUP (p.351)
• ROLL PINCH
• MOTOR DUPLEX (p.355)
•HVPS/MCU (p.301)
1
1. Turn on power.
♦Does the error occur at power on?
Go to Step 2 Go to Step 4
2
Paper in the ACTUATOR DUP area
1. Open the COVER HSG DUP.
2. Check to see if there is paper at the ACTUATOR
DUP.
♦Is there paper at the ACTUATOR DUP?
Remove the
paper and then
go to Step 3
Go to 3.4.30
SENSOR
DUP (p.137)
3
1. Turn on power.
♦Does the error occur at power on?
Go to 3.4.30
SENSOR
DUP (p.137)
Go to Step 4
4
Option Duplex
1. Remove the Option Duplex once and install it again.
2. Perform test printing for duplex printing.
♦Does the error occur?
Go to Step 5
Problem
solved
5
Position of paper (1)
1. Open the COVER HSG DUP.
2. Check the leading edge position of the paper.
♦Has the front edge of the sheet reached the
ROLLER DUP (upper)?
Go to Step 6
Replace the
FUSER ASSY
(p.253)
6
Transmission of Driving Force
1. Remove the COVER LEFT. (p.169)
2. Turn the Gear by hand.
♦Do the Roll and the Gear turn smoothly?
Go to Step 7
Replace the
part(s)
blocking
smooth
turning.
7
ROLL DUP and ROLL PINCH
1. Open the COVER HSG DUP, supply paper and
close the cover.
2. Check paper transport by turning the upper GEAR
ROLL clockwise by hand.
♦Is the paper transported smoothly?
Go to Step 8
Replace the
roll blocking
smooth
transport.
8
HVPS/MCU
1. Replace the HVPS/MCU. (p.301)
♦Dose the problem still occur?
Go to 3.4.29
MOTOR
DUPLEX
(p.136)
Problem
solved
Table 3-29. Troubleshooting for Paper Jam/Exit to Dup
Step Action and Question Yes No