Appendix C Customer Services
Global Services and Solutions
316 DSAM Help User Guide Rev. 001
With JDS Uniphase Corporation’s Test Automation Development, a
team of experts can develop customized automated and remote
testing solutions so that you can keep your network functioning at peak
levels. After consulting with you, the JDS Uniphase Corporation team
can determine which of JDS Uniphase Corporation’s test and analysis
equipment and automation platforms can best streamline your testing
processes, data analysis, and test result storage methods. The
consulting team can develop and integrate automated testing applica-
tions on customers’ currently installed computer platforms that match
existing methods and procedures. A JDS Uniphase Corporation team
of consultants can assist customers throughout every stage of the
development and implementation of automated and remote testing
solutions. Services range from developing automated scripts to inte-
grating customized software applications to developing drivers to auto-
mated manufacturing tests.
On-Site Test and Measurement Service
JDS Uniphase Corporation On-site Test and Measurement Service
provides testing expertise to expedite the implementation, turn-up, and
provisioning of network services. Applying their knowledge to your
specific network requirements, JDS Uniphase Corporation’s network
consultants can quickly verify transmission systems’ implementation,
assess a fiber plant’s suitability for advanced services, future-proof
your system. Because incomplete testing often results in crippling
losses of revenue, carriers and providers must operate their networks
with a very low margin of error. Difficulties in ensuring network perfor-
mance are further compounded when technicians must employ unfa-
miliar yet critical test and measurement processes. But with JDS
Uniphase Corporation’s dedicated, highly skilled team of professionals
providing communications test and measurement solutions, your staff
can concentrate on performing value-added services that will maxi-
mize your profitability.
21128026 R001 DSAM Help User Guide.book Page 316 Thursday, February 5, 2009 2:02 PM
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