Spectracom SecureSync User Manual

5.1 Troubleshooting
The front panel LEDs and the Web UI provide SecureSync status information that can be used to
help troubleshoot failure symptoms that may occur.
5.1.1 Troubleshooting Using the Status LEDs
The front panel Status LEDs can provide “local” status information about SecureSync. Observe
the front panel Status LEDs and use the table below to find the recommended troubleshooting
steps or procedure for the observed condition.
LED
Current
Status
Indication Troubleshooting
Power
LED is
blank
(not lit).
SecureSync has no AC and/or DC
input power applied.
1) Verify AC power is connected to an AC source
and AC power switch is ON.
2) Verify DC power (within the correct voltage
range, as stated on the DC connector) is applied
to the DC power connector.
3) See
"Unpacking and Inventory" on
page31
Sync
LED is
off
No valid Reference inputs avail-
able since power-up.
1) Make sure the Input Reference Priority table has
the desired inputs enabled, based on desired pri-
ority.
2) Make sure the desired input references are con-
nected to the correct port of SecureSync.
3) See
"Configuring Input Reference Pri-
orities" on page163
Sync
LED is
orange
Holdover mode: All available
inputs have been lost.
1) Make sure the Input Reference Priority table still
has the desired inputs enabled, based on desired
priority. See
"Configuring Input Reference Pri-
orities" on page163
.
2) Make sure desired input references are still con-
nected to the correct port of SecureSync.
4) Verify GNSS antenna installation (if applic-
able).
See
"Troubleshooting GNSS Reception" on
page340
.
334 SecureSync User Reference Guide
APPENDIX

Spectracom SecureSync Specifications

General

Model	SecureSync
Time Reference	GPS, GLONASS, BeiDou, Galileo, IRIG, NTP, PTP, 1PPS
Disciplines	GNSS, IRIG, PTP, NTP, SyncE
Inputs	GPS, GLONASS, BeiDou, Galileo, IRIG, NTP, PTP, 1PPS
Outputs	NTP, PTP, 1PPS, IRIG
Protocols	PTP, NTP, SNMP, SSH, HTTPS
Form Factor	1U Rack-mount
Redundancy	Optional redundant power supply
Security Features	Password protection, access control lists, SSH, HTTPS, SNMPv3, NTP authentication, PTP authentication
Power Supply	100-240 VAC, 50-60 Hz
Operating Temperature	0°C to +50°C
Dimensions	44.45 mm (H) x 482.6 mm (W)