Spectracom SecureSync - 5.11 Document Revision History

IRIC DCLS
Signal Category
Measured
Accuracy
IRIG A 30 ns
IRIG B 30 ns
IRIG G 30 ns
IRIG NASA 30 ns
IRIG E 30 ns
IRIGAM
Signal Category
Measured
Accuracy
IRIG A 200 ns
IRIG B 800 ns
IRIG G 200 ns
IRIG NASA 800 ns
IRIG E 1.5 μs
5.6 Technical Support
To request technical support for your SecureSync unit, please go to the "Support" page of the
Spectracom Corporate website, where you can not only submit a support request, but also find
additional technical documentation.
Phone support is available during regular office hours under the telephone numbers listed
below.
To speed up the diagnosis of your SecureSync, please send us:
the current product configuration (see "Option Card Identification" on page13 to find
out which option cards are installed in your unit), and
the events log (see "Saving and Downloading Logs" on page311).
Thank you for your cooperation.
SecureSync User Reference Guide 559
APPENDIX