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Spectracom SecureSync - Troubleshooting: System Configuration

Spectracom SecureSync
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Major Alarm
There are several conditions that can cause the front panel Fault lamp, or Web UI status lights to
indicate a Major alarm has been asserted. These conditions include:
Frequency error: Indicates a jump in the oscillator’s output frequency has been detected.
Contact Tech Support for additional information.
1PPS is not in specification: The 1PPS input reference is either not present or is not qual-
ified.
System Sync: A Major alarm is asserted when the Timing System is not in sync (Input ref-
erences are not available and the unit is not in Holdover). Examples of not being synced
include:
When the Timing System has just booted-up and has not yet synced to a ref-
erence.
When all input references were lost and Holdover Mode has since expired.
Timing System Error: A problem has occurred in the Timing System. Contact Spectracom
technical support if the error continues.
5.1.3 Troubleshooting: System Configuration
One of the first tasks when troubleshooting a unit is to read out the current system configuration
(you may also be asked for this when contacting Spectracom Technical Support.)
Select TOOLS > Upgrade/Backup: The screen displayed will provide information on:
System configuration
Disk status, memory status
Software versions, and
Recent log entries.
336 SecureSync User Reference Guide
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