3-36 Phaser 5500 Printer Service Manual
Paper Size Jam (Registration Sensor) Troubleshooting Reference
Applicable Parts References
â– Registration Sensor
â– Registration Clutch
â– Take Away Roller
â– Engine Logic Board
â– Print Engine P/J Registration Transport (page 10-10)
â– Print Engine Registration Transport Wiring
(page 10-23)
â– PL4.1 Transportation and Registration (page 9-22)
â– PL4.5 Registration (page 9-30)
â– PL8.1 Print Engine Electrical (page 9-40)
Paper Size Jam (Registration Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check paper position at Door A or B.
Does the paper touch the Registration
Sensor or Feeder’s Pre-Feed Sensor?
Remove the
paper.
Go to Step 2.
2
Check the Take Away Roller.
Open Door A.
Is the Take Away Roller worn or
contaminated with paper dust?
Clean or replace
the Take Away
Roller.
Go to Step 3.
3
Test the Registration Sensor.
1. Open Door A.
2. Run the Service Diagnostics
Registration Sensor test.
Does the sensor change state?
Go to Step 7. Go to Step 4.
4
Check the Registration Sensor connection.
Are P/J104 and P/J403B connected?
Go to Step 5. Connect the
sensor.
5
Check continuity between the Registration
Sensor and Engine Logic Board.
Is there continuity on each wire
between P/J104 <=> P/J403?
Go to Step 6. Repair the wiring.
6
Check for +5 V at the Registration Sensor.
Is there +5 V across the sensor
connector’s P/J104-1 <=> ground?
Replace the
Registration
Sensor
(
page 8-52).
Replace the
Engine Logic
Board
(
page 8-89).
7
Test the Registration Clutch operation.
Run the Service Diagnostics Registration
Clutch test.
Does the clutch operate properly?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 8.
8
Check the Registration Clutch connection.
Are P/J215 and P/J403B connected?
Go to Step 9. Connect P/J215
and P/J403B.
9
Check continuity between the Registration
Clutch and Engine Logic Board.
Is there continuity on each wire
between P/J215 <=> P/J403?
Go to Step 10. Repair the wiring.
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