Error Messages, Codes, and Procedures 3-193
Tray N Failure - H8-1, 2 Tray Size Sensor Broken
Paper size detection has failed in Tray 2 or Tray 3.
Applicable Error Codes
Tray 2 Failure - H8-1 Tray 2 Size Sensor Broken
Tray 3 Failure - H8-2 Tray 3 Size Sensor Broken
Tray Failure (Tray 2-3 Paper Size Switch) Troubleshooting Reference
Applicable Parts References
â– Paper Size
Switch
â– Engine Logic
Board
â– Print Engine P/J Engine Logic Board (page 10-13)
â– Print Engine P/J Locator Electrical (page 10-12)
â– PL2.1 Tray (1/2) Feeder (1/2) (page 9-8)
â– PL8.1 Print Engine Electrical (page 9-40)
Tray Failure (Tray 2-3 Paper Size Switch) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the Paper in the affected tray.
Is paper loaded in the tray properly?
Go to Step 2. Reload the paper.
2
Check the Paper Size Switch for the
affected tray.
Is the switch installed correctly?
Go to Step 3. Correct the
installation.
3
Test the Paper Size Switch for the affected
tray.
Run the Service Diagnostics Size Sensor
test for the affected tray.
Does the sensor state change each time
the loaded tray is moved in or out?
Reconnect the
connector of the
Engine Logic
Board.
Go to Step 4.
4
Check the Paper Size Switch connection.
For Tray 2:
Are P/J109 and P/J412 connected?
For Tray 3:
Are P/J110 and P/J412 connected?
Go to Step 5. Connect the
Paper Size
Switch.