Error Messages, Codes, and Procedures 3-135
Jam at F or G - Gate SNR Static Jam (Upper Tray)
Paper remains at the Gate Sensor with Finisher in the Stacker Upper Tray exit mode.
Applicable Error Codes
Jam at F - F4-83 Gate SNR Static Jam A
Jam at G - F4-84 Gate SNR Static Jam B
Jam at G - F4-85 Gate SNR Static Jam C
28
Check Gate Sensor Harness continuity.
Disconnect P/J8432 and P/J8376.
Check for continuity at the following:
J8432-3 <=> J8376-1
J8432-2 <=> J8376-2
J8432-1 <=> J8376-3
Are these conductive?
Go to Step 29. Repair the Gate
Sensor Harness.
29
Check for +5 V to the Gate Sensor.
Is there +5 V acrossP8376-3 <=> P8376-
1 on the Finisher Main PWB?
Go to Step 30. Replace the
Finisher Main
PWB
(
page 3-248).
30
Check Gate Sensor signal.
Does the voltage across P8376-2 <=>
P8376-1 on the Finisher Main PWB
change when the sensor is blocked?
Replace the
Finisher Main
PWB
(
page 3-248).
Replace the Gate
Sensor
(
page 3-236).
Static Jam at F or G (Gate Sensor) Troubleshooting Reference
Applicable Parts References
■ Transport Motor
■ Main Drive Harness
■ Finisher Main PWB
■ Top Exit Sensor Harness
■ Gate Sensor
■ Gate Sensor Harness
■ Transport Gate Solenoid
■ Phaser 5500 Printer Options Service Manual
■ Finisher Main PWB P/J Locator (page 5-35)
■ Finisher Motors Wiring (page 5-42)
■ Finisher Clutch and Solenoids (page 5-43)
■ PL25.12 Finisher Transport (1/2) (page 4-66)
■ PL25.13 Finisher Transport (2/2) (page 4-68)
■ PL25.14 Finisher Electrical (page 4-70)
■ PL25.15 Finisher Harness (page 4-72)
Jam at F (Transport Gate Sensor ON) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No