Error Messages, Codes, and Procedures 3-135
Jam at F or G - Gate SNR Static Jam (Upper Tray)
Paper remains at the Gate Sensor with Finisher in the Stacker Upper Tray exit mode.
Applicable Error Codes
Jam at F - F4-83 Gate SNR Static Jam A
Jam at G - F4-84 Gate SNR Static Jam B
Jam at G - F4-85 Gate SNR Static Jam C
28
Check Gate Sensor Harness continuity.
Disconnect P/J8432 and P/J8376.
Check for continuity at the following:
J8432-3 <=> J8376-1
J8432-2 <=> J8376-2
J8432-1 <=> J8376-3
Are these conductive?
Go to Step 29. Repair the Gate
Sensor Harness.
29
Check for +5 V to the Gate Sensor.
Is there +5 V acrossP8376-3 <=> P8376-
1 on the Finisher Main PWB?
Go to Step 30. Replace the
Finisher Main
PWB
(
page 3-248).
30
Check Gate Sensor signal.
Does the voltage across P8376-2 <=>
P8376-1 on the Finisher Main PWB
change when the sensor is blocked?
Replace the
Finisher Main
PWB
(
page 3-248).
Replace the Gate
Sensor
(
page 3-236).
Static Jam at F or G (Gate Sensor) Troubleshooting Reference
Applicable Parts References
â– Transport Motor
â– Main Drive Harness
â– Finisher Main PWB
â– Top Exit Sensor Harness
â– Gate Sensor
â– Gate Sensor Harness
â– Transport Gate Solenoid
â– Phaser 5500 Printer Options Service Manual
â– Finisher Main PWB P/J Locator (page 5-35)
â– Finisher Motors Wiring (page 5-42)
â– Finisher Clutch and Solenoids (page 5-43)
â– PL25.12 Finisher Transport (1/2) (page 4-66)
â– PL25.13 Finisher Transport (2/2) (page 4-68)
â– PL25.14 Finisher Electrical (page 4-70)
â– PL25.15 Finisher Harness (page 4-72)
Jam at F (Transport Gate Sensor ON) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No