Error Messages, Codes, and Procedures 3-217
Paper Size Jam - Paper Size in Tray 6
Paper size mismatch in Tray 6.
22
Check for +24 V to the Registration Clutch.
Is there +24 V across P/J403-B9 (+) <=>
ground?
Go to Step 23. Replace the
Engine Logic
Board
(
page 8-89).
23
Check the Registration Clutch resistance.
Is the resistance across J215-1 and
J215-2 approximately 240 ohm?
Replace the
Engine Logic
Board
(
page 8-89).
Replace the
Registration
Clutch
(
page 8-51).
Paper Size Jam in Tray 6 (Paper Size Sensors) Troubleshooting Reference
Applicable Parts References
â– Paper Size Sensors
A and B
â– Rear Size Guide
â– Tray 6 PW B
â– Phaser 5500 Printer Options Service Manual
â– 2000-Sheet Tray 6 Feeder P/J Locator (page 5-20)
â– 2000-Sheet Tray 6 Sensors Wiring (page 5-24)
â– PL22.1 Tray 6 Covers (page 4-18)
â– PL22.8 Tray 6 Electrical (page 4-32)
Paper Size Jam in Tray 6 (Paper Size Sensors) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the installation of Tray 6 Paper Size
Sensors.
Remove the Rear and Top Covers.
Are the Paper Size Sensors installed
correctly?
Go to Step 2. Correct the
installation. If the
error persists, go
to Step 2
2
Test the Tray 6 Paper Size Sensors.
Run the Service Diagnostics Paper Size
Sensor tests for sensors A and B.
Does the displayed state change when
the sensors are blocked?
Replace the Tray 6
PWB (
page 3-67).
Go to Step 4.
3
Check the Paper Size Switch connections.
For Paper Size Sensor A:
Are P/JF01 and P/JF52 connected?
For Paper Size Sensor B:
Are P/JF01 and P/JF53 connected?
Go to Step 4. Connect the
sensor.
Paper Size Mismatch in Tray 4 or 5 Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No