3-68 Phaser 5500 Printer Service Manual
Jam at Tray 6 - C5-1 Tray 6
Paper fed from the 2000-Sheet Feeder did not reach Feed Out Sensor #6, located in
the Lower Feeder Assembly under Door J, on time.
Applicable Error Code
Jam at Tray 6 - C5-1 Tray 6
Jam at Tray 6 (Feed Out Sensor #6) Troubleshooting Reference
Applicable Parts References
■ Feed Roller
■ Nudge Roller
■ Retard Roller
■ Feeder Harness
■ Main Harness
■ Tray 6 PW B
■ Pre-Feed Sensor
■ Feeder Motor
■ Nudger Solenoid
■ Engine Logic Board)
■ Print Engine P/J Engine Logic Board (page 10-13)
■ PL8.1 Print Engine Electrical (page 9-40)
■ Phaser 5500 Printer Options Service Manual
■ 2000-Sheet Tray 6 Feeder P/J Locator (page 5-20)
■ 2000-Sheet Tray 6 Drive P/J Locator (page 5-21)
■ 2000-Sheet Tray 6 Sensors Wiring (page 5-24)
■ 2000-Sheet Tray 6 Drive Wiring (page 5-25)
■ PL22.4 Tray 6 Feeder (1/3) (page 4-24)
■ PL22.5 Tray 6 Feeder (2/3) (page 4-26)
■ PL22.6 Tray 6 Feeder (3/3) (page 4-28)
■ PL22.8 Tray 6 Electrical (page 4-32)
Jam at Tray 6 (Feed Out Sensor #6) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper path.
1. Open Door J.
2. Open the Upper Feeder Assembly.
Are the Rollers installed correctly,
clean, and turn freely?
Go to Step 2. Clean or replace
the Rollers.
2
Test the Tray 6 Pre-Feed Sensor.
1. Open Door J.
2. Open the Upper Feeder Assembly.
3. Run the Service Diagnostics Tray 6
Pre-Feed Sensor test.
Does the sensor change state?
Go to Step 10. Go to Step 3.
3
Check the Feeder Harness for connection.
Are PF61 and PF56B connected?
Go to Step 4. Connect and go
to Step 4.
4
Check the Main Harness for connection
Are PF56B and JF02 connected?
Go to Step 6. Connect and go
to Step 5.
5
Print a Test Print.
Does the error still occur?
Go to Step 6. Problem solved.
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