Error Messages, Codes, and Procedures 3-63
Jam at Tray n - Feed Out #4
Paper fed from a universal tray did not reach the Tray 4 Feed Out Sensor #4, located
behind Door C on the 1000-Sheet Feeder, on time.
Applicable Error Codes
Jam at Tray 4 - C3-1 Tray 4
Jam at Tray 5 - C4-1 Tray 5
9
For Trays 4 and 5 Only:
Test the tray’s Feed Out Sensor.
1. Open Door C
2. Run the Service Diagnostics Feed Out
Sensor test for the appropriate tray.
Does the sensor change state?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 10.
10
For Trays 4 and 5 Only:
Check the Feed Out Sensor connection.
Is the sensor connected?
Go to Step 11. Connect the
sensor.
11
For Trays 4 and 5 Only:
Check continuity between the Feed Out
Sensor and the Tray 4-5 PWB.
Is there continuity on each wire
between the sensor and board
Go to Step 12. Repair the wiring.
12
For Trays 4 and 5 Only:
Check for +5 V at the Feed Out Sensor.
Is there +5 V across the sensor
connector’s Pin 3 <=> ground?
Replace the
sensor.
Go to Step 13.
13
For Trays 4 & 5 Only:
Check connections between the Tray 4-5
PWB and Engine Logic Board.
Are P/J541 and P/J413 connected?
Go to Step 14. Connect P/J541
and P/J413.
14
For Trays 4 & 5 Only:
Check continuity between the Tray 4-5
PWB and the Engine Logic Board.
Is there continuity on each wire
between P/J541 <=> P/J413?
Go to Step 15. Repair the wiring.
15
For Trays 4 & 5 Only:
Check for +24 V at the Tray 4-5 PWB
Is their +24 V across P/J541-7 (+) <=>
ground?
Replace the Tray
4-5 PWB
(
page 3-29).
Replace the
Engine Logic
Board
(
page 8-89).
Jam at Tray n (Feed Out Sensor #3) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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