Error Messages, Codes, and Procedures 3-225
Stapler is Empty - Staple Pin Warning
The Low Staple Sensor in the Staple Cartridge indicates no staples remain.
Stapler is Empty (Low Staple Sensor) Troubleshooting Reference
Applicable Parts References
■ Finisher Main PWB
■ Staple Harness
■ Stapler Assembly
■ Engine Logic
Board.
■ Phaser 5500 Printer Options Service Manual
■ Finisher Main PWB P/J Locator (page 5-35)
■ Finisher Staple P/J Locator (page 5-30)
■ Finisher Stapler Wiring (page 5-45)
■ PL25.8 Finisher Staple (page 4-58)
■ PL25.14 Finisher Electrical (page 4-70)
Stapler is Empty (Low Staple Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Test the Low Staple Sensor.
Run the Service Diagnostics Staple Head
Low Staple Sensor test.
Does the sensor state change when the
Staple Cartridge is removed or
replaced?
Go to Step 9. Go to Step 2.
2
Check the Staple Cartridge for faulty parts
and foreign particles.
Are there damaged parts or foreign
particles?
Replace faulty
parts or clean as
needed.
Go to Step 3.
3
Check the Staple Harness connections.
Are P/J8356 and P/J8308 connected?
Go to Step 5. Connect and go
to Step 4.
4
Cycle the printer power.
Does the error still occur?
Go to Step 5. Problem solved.
5
Check Staple Harness continuity.
1. Disconnect P/J8356 and P/J8308.
2. Check for continuity at the following:
P/J8356-1 <=> P/J8308-15
P/J8356-2 <=> P/J8308-14
P/J8356-3 <=> P/J8308-13
P/J8356-4 <=> P/J8308-12
P/J8356-5 <=> P/J8308-11
Are these conductive?
Go to Step 6. Repair the Staple
Harness.
6
Check for +5 V to the Low Staple Sensor.
Is there +5 V across J8308-11 <=>
J8308-15 on the Finisher Main PWB?
Go to Step 7. Replace the
Finisher Main
PWB
(
page 3-248).
To Next Page
Loading...
