3-56 Phaser 5500 Printer Service Manual
Jam at Tray n - Pre-Feed
Paper fed from a universal tray did not reach the Pre-Feed Sensor, located on the
tray’s Feeder, on time.
Applicable Error Codes
Jam at Tray 2 - C1-2 Tray 2
Jam at Tray 3 - C2-1 Tray 3
Jam at Tray 4 - C3-0 Tray 4
Jam at Tray 5 - C4-4 Tray 5
21
Check Registration Sensor operation.
Run the Service Diagnostics Registration
Sensor test.
Does the sensor status change?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 22.
22
Check the Registration Sensor connection.
Are P/J104 and P/J403 connected?
Go to Step 23. Connect P/J104
and P/J403B.
23
Check continuity between the Registration
Sensor and Engine Logic Board.
Is there continuity on each wire
between P/J104 <=> P/J403?
Go to Step 24. Repair the wiring.
24
Check for +5 V to the Registration Sensor.
Is there +5 V across P/J104-1 (+) <=>
ground?
Replace the
Registration
Sensor
(
page 8-52).
Go to Step 25.
25
Check continuity between the Duplex PWB
and Engine Logic Board.
Is there continuity on each wire
between P/J540 <=> P/J417?
Go to Step 26. Repair the wiring.
26
Check for +5 V to the Duplex PWB.
Is there +5 V across P/J540-1 (+) <=>
ground?
Replace the
Duplex PWB
(
page 3-77).
Replace the
Engine Logic
Board
(
page 8-89).
C6-2 Duplex Area Jam Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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