3-208 Phaser 5500 Printer Service Manual
Tray Empty - No Paper in Tray 2 or 3
No paper is detected in either Tray 2 or 3.
4
Check continuity between the Drum
Cartridge CRUM PWB and Engine Logic
Board.
1. Disconnect P126 and P/J419.
2. Check for continuity at the following:
P126-6 <=> P/J419-1
P126-5 <=> P/J419-2
P126-4 <=> P/J419-3
P126-3 <=> P/J419-4
P126-2 <=> P/J419-5
Are these conductive?
Go to Step 5. Repair the wiring.
5
Check +5 V to the Drum Cartridge CRUM
PWB.
Is there +5 V across P126-6 (+) <=>
ground?
Replace the Drum
Cartridge CRUM
PWB (
page 8-70).
Replace the
Engine Logic
Board
(
page 8-89).
No Paper in Tray 2 or 3 (No Paper Sensor) Troubleshooting Reference
Applicable Parts References
■ No Paper Sensor
■ Engine Logic Board
■ Print Engine P/J Engine Logic Board (page 10-13)
■ Print Engine Tray 2 & 3 Wiring (page 10-26)
■ PL2.3 Feeder (2/2) (page 9-12)
■ PL8.1 Print Engine Electrical (page 9-40)
No Paper in Tray 2 or 3 (No Paper Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check for paper.
Is paper loaded in the selected tray?
Go to Step 2. Load paper.
2
Test the No Paper Sensor.
Run the Service Diagnostics No Paper
Sensor test for the affected tray.
Does the sensor state change when the
sensor is blocked?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 3.
Drum End of Life (Drum CRUM) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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