Fuji Xerox Phaser 5500

Error Messages, Codes, and Procedures 3-41
Jam at A - E3-6 Fuser Area Jam
Paper remains at the Fuser Exit Sensor located behind Door A.
Applicable Error Code
Jam at A - E3-6 Fuser Area Jam
E3-6 Fuser Area Jam Troubleshooting Reference
Applicable Parts References
■ Fuser Exit
Sensor
■ Engine Logic
Board
■ Print Engine P/J Drum and Toner Cartridge (page 10-6)
■ Print Engine Fuser Wiring (page 10-22)
■ PL6.1 Fuser and Exit 1 (page 9-34)
■ PL8.1 Print Engine Electrical (page 9-40)
E3-6 Fuser Area Jam Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check paper position at Door A.
Is paper touching the Fuser Exit
Sensor?
Remove the
paper.
Go to Step 2.
2
Test the Fuser Exit Sensor.
1. Open Door A.
2. Run the Service Diagnostics Fuser Exit
Sensor test.
Does the sensor change state?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 3.
3
Check the Fuser Exit Sensor connection.
Are P/J125 and P/J410 connected?
Go to Step 4. Connect the
sensor.
4
Check continuity between the Fuser Exit
Sensor and Engine Logic Board.
Is there continuity on each wire
between P/J125 <=> P/J410?
Go to Step 5. Repair the wiring.
5
Check for +5 V at the Fuser Exit Sensor.
Is there +5 V across the sensor
connector’s P/J125-3 <=> ground?
Replace the Fuser
Exit Sensor
(
page 8-77).
Replace the
Engine Logic
Board
(
page 8-89).