Error Messages, Codes, and Procedures 3-77
Jam at C - C8-3 F/O4 SNR Static Jam
Paper remains at Feed Out Sensor #4 located behind Door C.
Applicable Error Code
Jam at C - C8-3 F/O4 SNR Static Jam
Jam at C (Feed Out Sensor #4) Troubleshooting Reference
Applicable Parts References
■ Feed Out Sensor #4
■ Tray 4-5 PWB
■ Engine Logic Board
■ Print Engine P/J Engine Logic Board (page 10-13)
■ PL8.1 Print Engine Electrical (page 9-40)
■ Phaser 5500 Printer Options Service Manual
■ 1000-Sheet P/J Tray 4 & 5 Feeders (page 5-5)
■ 1000-Sheet P/J Tray 4 & 5 Electrical (page 5-6)
■ 1000-Sheet Tray 4 Wiring (page 5-9)
■ PL20.5 Tray 4-5 Transportation (page 4-14)
■ PL20.6 Tray 4-5 Drive and Electrical (page 4-16)
Jam at C (Feed Out Sensor #4) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper path.
Open Door C.
Does the paper touch Feed Out
Sensor #4?
Remove the
paper.
Go to Step 2.
2
Test Feed Out Sensor #4.
Run the Service Diagnostics Tray 4 Feed
Out Sensor test.
Does the sensor change state?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 3.
3
Check the Feed Out Sensor #4 connection.
Are P/J821, P/J841 and P/J548
connected?
Go to Step 4. Connect the
sensor.
4
Check continuity between the Feed Out
Sensor #4 and Tray 4-5 PWB.
Is there continuity on each wire
between P/J821 <=> P/J548?
Go to Step 5. Repair the wiring.
5
Check continuity between the 1000-Sheet
Feeder and Engine Logic Board.
Is there continuity on each wire
between P/J541 <=> P/J413?
Go to Step 6. Repair the wiring.
6
Check for +5 V to the Feed Out Sensor #4.
Is there +5 V across P/J821-3 (+) <=>
ground?
Replace Feed Out
Sensor #4
(
page 3-21).
Go to Step 7.
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