3-126 Phaser 5500 Printer Service Manual
Jam at F or Stacker Upper Tray - F4-7nTop Tray SNR OFF
Paper does not leave the Stacker Upper Tray Exit Sensor on time.
Applicable Error Codes
Jam at F - F4-72 Top Tray Exit SNR OFF Jam A
Jam at Stacker Upper Tray - F4-75 Top Tray Exit SNR OFF Jam B
15
Check Main Sensor Harness continuity.
1. Disconnect P/J8312 from the harness,
and P/J8302A on the Finisher Main
PWB.
2. Check for continuity at the following:
J8312A-3 <=> P/J8302A-7
J8312A-2 <=> P/J8302A-8
J8312A-1 <=> P/J8302A-9
Are these conductive?
Go to Step 16. Repair the Main
Sensor Harness.
16
Check for +5 V to the Upper Tray Exit
Sensor.
Is there +5 V across J8302A-9 <=>
J8302A-7 on the Finisher Main PWB?
Go to Step 48. Replace the
Finisher Main
PWB
(
page 3-248).
17
Check the Upper Tray Exit Sensor signal.
Does the voltage across P8302A-8 <=>
P8302A-7 on the Finisher Main PWB
change when sensor is actuated?
Replace the
Finisher Main
PWB
(
page 3-248).
Replace the
Upper Tray Exit
Sensor
(
page 3-226).
Jam at F or Upper Tray (Exit Sensor OFF) Troubleshooting Reference
Applicable Parts References
■ Transport Roller
■ Pinch Roller
■ Transport Motor
■ Main Drive Harness
■ Finisher Main PWB
■ Top Exit Sensor Harness
■ Main Sensor Harness
■ Top Exit Sensor
■ Phaser 5500 Printer Options Service Manual
■ Finisher Main PWB P/J Locator (page 5-35)
■ Finisher Sensors (1/2) Wiring (page 5-40)
■ Finisher Motors Wiring (page 5-42)
■ PL25.12 Finisher Transport (1/2) (page 4-66)
■ PL25.13 Finisher Transport (2/2) (page 4-68
■ PL25.14 Finisher Electrical (page 4-70)
■ PL25.15 Finisher Harness (page 4-72)
Jam at F or G (Stacker Upper Tray Exit Sensor ON) Troubleshooting Procedure
Step Actions and Questions Yes No
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