Error Messages, Codes, and Procedures 3-185
Stapler Failure - H5-9n Move SNR
The Staple Move Position Sensor does not change state in the specified time interval
after the Stapler Head starts moving toward or reaching the staple position. This error
also occurs if the Stapler Move Position Sensor is turned OFF again after being ON
and the Stapler Head is stopped.
Applicable Error Codes
Stapling Failure - H5-95 Move SNR ON
Stapling Failure - H5-96 Move SNR OFF
6
Check the Staple Harness connections.
Are P/J8356 and P/J8308 connected?
Go to Step 8. Connect and go
to Step 7.
7
Staple a Test Print.
Does the error still occur?
Go to Step 8. Problem solved.
8
Check Staple Harness continuity.
1. Disconnect P/J8356 and P/J8308.
2. Check for continuity at the following:
P/J8356-1 <=> P/J8308-15
P/J8356-2 <=> P/J8308-14
P/J8356-3 <=> P/J8308-13
P/J8356-4 <=> P/J8308-12
P/J8356-5 <=> P/J8308-11
Are these conductive?
Go to Step 9. Repair the Staple
Harness.
9
Replace the Stapler Assembly.
Staple a Test Print.
Does the error still occur?
Go to Step 10. Problem solved.
10
Replace the Finisher Main PWB.
Does the error still occur?
Replace the
Engine Logic
Board
(
page 8-89).
Problem solved.
Stapler Failure (Staple Move Position Sensor) Troubleshooting Reference
Applicable Parts References
■ Stapler Lower Carriage
■ Move Home Position
Sensor
■ Stapler Harness
■ Finisher Main PWB
■ Phaser 5500 Printer Options Service Manual
■ Finisher Main PWB P/J Locator (page 5-35)
■ Finisher Staple P/J Locator (page 5-30)
■ Finisher Stapler Wiring (page 5-45)
■ PL25.8 Finisher Staple (page 4-58)
■ PL25.14 Finisher Electrical (page 4-70)
Stapler Failure (Stapler Home Sensor) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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