Error Messages, Codes, and Procedures 3-9
Jam Errors
The following table lists the fault history codes used in the Service Usage Profile to
record jam errors. Last Jam Location is recorded on line 291. Last Jam Error Codes
appear at line 298, and Last Jam Page number appears on line 294.
A partial example of the Last Jam Error Log as it is displayed on the Front Panel:
--;--;--;--;--;--;--;--;--;--;--;C4-0,<pg_count>;C4-1,<pg_count>;...
Limited to 30 entries, the Last Jam Error Log is a semi-colon separated list of
alphanumeric codes that indicate a specific jam location and page number within the
printer. For display, line items 294 and 298 are combined to provide the error code
and Total Page counter at the time the error occurred.
Fault History Codes for Jams
Last Jam Location
(Item 291)
Last Jam Error
(Item 298)
Jam History
Log
Paper Size Jam E1-1, PSE-1 18
Jam at Tray 1 C9-3 1
Jam at Tray 2 C1-2, C1-3 2
Jam at Tray 3 C2-1, C2-2 3
Jam at Tray 4 C3-0, C3-1 4
Jam at Tray 5 C4-0, C4-1, C4-4 5
Jam at Tray 6 C5-1, C5-2, C8-5 6
Jam at A E1-2, E1-6, E3-1, E3-2, E3-6, E4-1, E4-5,
F4-12, F4-16, F4-22
7
Jam at B C2-3, C3-3, C4-3, C5-3, C8-2 8
Jam at B and C C3-2, C4-2 16
Jam at C C8-3, C8-4 9
Jam at D C8-6 10
Jam at D and A C6-1, C6-2 15
Jam at E E4-3, E4-6, E8-2 11
Jam at F F4-17, F4-23, F4-24, F4-26, F4-32, F4-36,
F4-51, F4-52,F4-71, F4-72, F4-76, F4-82,
F4-83, F4-86
12
Jam at G F4-42, F4-43, F4-46, F4-47,F4-48, F4-53, F4-
54, F4-73, F4-74, F4-77, F4-78, F4-84, F4-85,
F4-87, F4-88
13
Jam at H F4-55, F4-56, F4-61, F4-66 14
Jam at Stacker Upper Tray F4-75 17
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