3-188 Phaser 5500 Printer Service Manual
Tray 6 Logic Board Failure - H6-7 HCF Comm Failure
A communications error occurred between Tray 6 and the Engine Logic Board.
Applicable Error Code
Tray 6 Logic Board Failure - H6-7 HCF Comm Failure
2
Check the Tray 6 PWB connections.
Are the connectors connected to the
PWB?
Go to Step 4. Connect and go
to Step 3.
3
Cycle printer power.
Does the error still occur?
Go to Step 4. Problem solved.
4
Disconnect all the connectors connected to
the Tray 6 PWB and reconnect them.
Cycle printer power.
Does the error still occur?
Replace the Tray 6
PWB (
page 3-67).
Problem solved.
Tray 6 Comm Error Troubleshooting Reference
Applicable Parts References
■ Tray 6 PW B
■ Engine Logic
Board
■ Print Engine P/J Engine Logic Board (page 10-13)
■ PL8.1 Print Engine Electrical (page 9-40)
■ Phaser 5500 Printer Options Service Manual
■ 2000-Sheet Tray 6 Drive P/J Locator (page 5-21)
■ 2000-Sheet Tray 6 Drive Wiring (page 5-25)
■ PL22.8 Tray 6 Electrical (page 4-32)
Tray 6 NVRAM Error Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the Tray 6 installation.
Is Tray 6 installed correctly?
Go to Step 2. Correct the
installation. If
problem persists,
go to Step 2.
2
Cycle printer power.
Does the error still occur?
Go to Step 3. Problem solved.
3
Check the Tray 6 PWB connections.
Are P/J800A, P/J800B, P/J800 and P/
J414 connected?
Go to Step 4. Connect and go
to Step 4.
Tray 6 Comm Error Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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