Error Messages, Codes, and Procedures 3-65
Jam at Tray 5 - C4-0 Tray 5
Paper did not reach the Tray 5 Feed Out Sensor #5 on time.
Applicable Error Code
Jam at Tray 5 - C4-0 Tray 5
10
Check continuity between the Tray 4-5 and
the Engine Logic Board.
Is there continuity on each wire
between P/J541 <=> P/J413?
Go to Step 11. Repair the wiring.
11
Check for +24 V at the Tray 4-5 PWB
Is their +24 V across P/J541-7 (+) <=>
ground?
Replace the Tray
4-5 PWB
(
page 3-29).
Replace the
Engine Logic
Board
(
page 8-89).
12
Test the Feed Out Sensor #5.
1. Open Door C.
2. Run the Service Diagnostics Tray 5
Feed Out Sensor test.
Does the sensor change state?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 13.
13
Check the Feed Out Sensor #5 connection.
Are P/J825, P/J842 and P/J548
connected?
Go to Step 14. Connect the
sensor.
14
Check continuity between the Feed Out
Sensor #5 and the Tray 4-5 PWB.
Is there continuity on each wire
between P/J825 <=> P/J548?
Go to Step 15. Repair the wiring.
15
Check for +5 V at the Feed Out Sensor #5.
Is there +5 V across the sensor
connector’s Pin 3 <=> ground?
Replace Feed Out
Sensor #5
(
page 3-22).
Go to Step 16.
16
Check connections between the Tray 4-5
PWB and Engine Logic Board.
Are P/J541 and P/J413 connected?
Go to Step 17. Connect P/J541
and P/J413.
17
Check continuity between the Tray 4-5
PWB and the Engine Logic Board.
Is there continuity on each wire
between P/J541 <=> P/J413?
Go to Step 18. Repair the wiring.
18
Check for +24 V at the Tray 4-5 PWB
Is their +24 V across P/J541-7 (+) <=>
ground?
Replace the Tray
4-5 PWB
(
page 3-29).
Replace the
Engine Logic
Board
(
page 8-89).
Jam at Tray n (Feed Out Sensor #4) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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