Fuji Xerox Phaser 5500 User Manual

Error Messages, Codes, and Procedures 3-141
Tray n Failure - H1 -1/2/3/4 Tray n Fail
Detected lift failure. Paper size detection inoperative.
Applicable Error Codes
Tray 2 Failure - H1-1 Tray 2 Fail
Tray 3 Failure - H1-2 Tray 3 Fail
Tray 4 Failure - H1-3 Tray 4 Fail
Tray 5 Failure - H1-4 Tray 5 Fail
Universal Tray Failure Troubleshooting Reference
Applicable Parts References
■ Tray
■ Feeder
■ Feed/Lift Motor
■ Level Sensor
■ Paper Size Switch
■ Tray 4-5 PWB
■ Engine Logic
Board.
■ Print Engine P/J Tray 2 & 3 Feeders (page 10-11)
■ Print Engine P/J Engine Logic Board (page 10-13)
■ Print Engine Tray 2 & 3 Wiring (page 10-26)
■ PL2.1 Tray (1/2) and Feeder (1/2) (page 9-8)
■ PL2.2 Tray (2/2) (page 9-10)
■ PL2.3 Feeder (2/2) (page 9-12)
■ PL8.1 Print Engine Electrical (page 9-40)
■ Phaser 5500 Printer Options Service Manual
■ 1000-Sheet Feeder P/J Locator (page 5-5)
■ 1000-Sheet Feeder Tray 4 & 5 Wiring (page 5-9)
■ PL20.2 Tray 4-5 Tray (1/2) Feeder (1/2) (page 4-6)
■ PL20.3 Tray 4-5 Tray (2/2) (page 4-8)
■ PL20.4 Tray 4-5 Feeder (2/2) (page 4-10)
■ PL20.6 Tray 4-5 Drive and Electrical (page 4-16)
Universal Tray Failure Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check paper supply.
Is paper loaded in the affected tray?
Go to Step 2. Load paper and
go to Step 2.
2
Check the tray.
Replace the tray with one from another
position.
Does the replaced tray lift?
Go to Step 3. Go to Step 4.
3
Check lift components.
Is the Sector Gear or surrounding parts
damaged?
Replace the tray. Go to Step 4.
4
Test the Feed/Lift Motor.
Run the Service Diagnostics Lift Motor test
for the affected tray.
Does the motor operate properly?
Go to Step 9. Go to Step 5.

Fuji Xerox Phaser 5500 Specifications

General

Brand	Fuji Xerox
Model	Phaser 5500
Category	Printer
Language	English