Error Messages, Codes, and Procedures 3-129
Jam at F or G - F4-7n Top Tray Exit SNR Static
Paper is detected by the Stacker Upper Tray Exit Sensor.
Applicable Error Codes
Jam at F - F4-76 Top Tray Exit SNR Static
Jam at G - F4-77 Top Tray Exit SNR Static
Jam at G - F4-78 Top Tray Exit SNR Static
Static Jam at F or G (Stacker Upper Tray Exit Sensor) Troubleshooting Reference
Applicable Parts References
■ Transport Motor
■ Main Drive Harness
■ Finisher Main PWB
■ Top Exit Sensor Harness
■ Main Sensor Harness
■ Upper Tray Exit Sensor
■ Phaser 5500 Printer Options Service Manual
■ Finisher Main PWB P/J Locator (page 5-35)
■ Finisher Sensors (1/2) Wiring (page 5-40)
■ Finisher Motors Wiring (page 5-42)
■ PL25.12 Finisher Transport (1/2) (page 4-66)
■ PL25.13 Finisher Transport (2/2) (page 4-68
■ PL25.14 Finisher Electrical (page 4-70)
■ PL25.15 Finisher Harness (page 4-72)
Static Jam at F or G (Stacker Upper Tray Exit Sensor) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Test the Upper Tray Exit Sensor.
Run the Service Diagnostics Upper Tray
Exit Sensor test.
Does the sensor state change?
Go to Step 8. Go to Step 2.
2
Check the Upper Tray Exit Sensor Harness
connections.
Are P/J8321 and P/J8312 on the sensor
harness, and P/J8312 and P/J8302 on
the Main Sensor Harness connected?
Go to Step 4. Connect and go
to Step 3.
3
Print a Test Print.
Does the error still occur?
Go to Step 4. Problem solved.
4
Check Upper Tray Exit Sensor Harness
continuity.
1. Disconnect P/J8321 and P/J8312.
2. Check for continuity at the following:
P/J8321-3 <=> J8312B-1
P/J8321-2 <=> J8312B-2
P/J8321-1 <=> J8312B-3
Are these conductive?
Go to Step 5. Repair the Top
Tray Exit Sensor
Harness.
To Next Page
Loading...
