Error Messages, Codes, and Procedures 3-199
No Drum Cartridge - J3-1 Drum Not Installed
The Drum Cartridge is not detected by the Drum Cartridge Detect Switch.
Applicable Error Code
DRUM not installed - J3-1
Drum Cartridge (Drum Cartridge Detect SW) Troubleshooting Reference
Applicable Parts References
â– Drum Cartridge
â– Drum Cartridge
Detect Switch
â– Engine Logic Board
â– Print Engine P/J Drum and Toner (page 10-6)
â– Print Engine P/J Engine Logic Board (page 10-13)
â– Print Engine LVPS Wiring (page 10-21)
â– Print Engine Drive/CRUM Wiring (page 10-25)
â– PL5.1 Laser, CRU and Toner Dispense (page 9-32)
â– PL8.1 Print Engine Electrical (page 9-40)
Drum Cartridge (Drum Cartridge Detect SW) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the Drum Cartridge installation.
Was the Drum Cartridge replaced?
Go to Step 2. Replace the
Drum Cartridge. If
the error persists,
go to Step 2.
2
Test the Drum Cartridge Detect Switch.
Run the Service Diagnostics Detect DRUM
Cartridge Switch test.
Does the switch status change when
the Drum Cartridge is moved in and
out?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 3.
3
Check the Drum Cartridge Detect Switch
connection.
Is P/J404 connected?
Go to Step 4. Connect P/J404.
4
Check Drum Cartridge Detect Switch
continuity.
Is there continuity between P/J404-1
<=> P/J404-3 when the Drum Cartridge
is installed?
Go to Step 5. Repair the wiring.
5
Check for +5 V to the Drum Cartridge
Detect Switch.
Is there +5 V across P/J404-3 (+) <=>
ground?
Replace the Drum
Cartridge Detect
Switch
(
page 8-60).
Replace the
Engine Logic
Board
(
page 8-89).