3-42 Phaser 5500 Printer Service Manual
Jam at A - E4-1 Exit 2 Area Jam
Paper did not reach the Exit 2 Exit Sensor located behind Door E on time.
Applicable Error Code
Jam at A - E4-1 Exit 2 Area Jam
E4-1 Exit 2 Area Jam Troubleshooting Reference
Applicable Parts References
■ Fuser Exit Sensor
■ Exit 2 Exit Sensor
■ Exit 1 OCT Roller
■ Exit 1 Motor
■ Exit PWB
■ Engine Logic Board
■ LVPS
■ Print Engine P/J Fuser and Exit 1 (page 10-8)
■ Print Engine Fuser Wiring (page 10-22)
■ Exit 2 Plug/Jack Locator (page 5-15)
■ Exit 2 Sensor/Fan Wiring(page 5-18)
■ PL6.1 Fuser and Exit 1 (page 9-34)
■ PL8.1 Print Engine Electrical (page 9-40)
■ PL24.2 Exit 2 Tray Guide Assembly (page 4-40)
E4-1 Exit 2 Area Jam Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check paper position at Door A.
Is paper touching the Fuser Exit
Sensor?
Remove the
paper.
Go to Step 2.
2
Check paper position at Door E.
Is paper touching the Exit Sensor?
Remove the
paper.
Go to Step 3.
3
Check the OCT Roller.
Is the OCT Roller worn or contaminated
with paper dust?
Clean or replace
the OCT Roller.
Go to Step 4.
4
Check the drive transmission.
Does the OCT Roller and gears rotate
smoothly?
Go to Step 5. Restore proper
operation.
5
Test the Fuser Exit Sensor.
1. Open Door A.
2. Run the Service Diagnostics Fuser Exit
Sensor test.
Does the sensor change state?
Go to Step 9. Go to Step 6.
6
Check the Fuser Exit Sensor connection.
Are P/J125 and P/J410 connected?
Go to Step 7. Connect the
sensor.
7
Check continuity between the Fuser Exit
Sensor and Engine Logic Board.
Is there continuity on each wire
between P/J125 <=> P/J410?
Go to Step 8. Repair the wiring.
To Next Page
Loading...
