Error Messages, Codes, and Procedures 3-71
Jam at Tray 6 - C5-2 Tray 6
Paper fed from the 2000-Sheet Feeder did not reach the Tray 3 Feed Out Sensor #3,
located behind Door B, on time.
Applicable Error Code
Jam at Tray 6 - C5-2 Tray 6
24
Test for +24 V at the Nudger Solenoid.
Run the Service Diagnostics Tray 6 Nudger
Solenoid Test at High Power.
Is the voltage across PF06-13 <=>
P/JF04-3 on the PWB, +24 V?
Go to Step 25. Replace the Tray
6 PWB
(
page 3-67).
25
Test for +14.7 V at the Nudger Solenoid.
Run the Service Diagnostics Tray 6 Nudger
Solenoid Test at Low Power.
Is the voltage across PF06-13 <=>
P?JF04-3 on the PWB, +14.7V?
Go to Step 26. Replace the Tray
6 PWB
(
page 3-67).
26
Replace the Nudger Solenoid.
Print a Test Print
Does the error still occur?
Go to Step 27. Problem Solved.
27
Replace the Tray 6 PWB.
Print a Test Print
Does the error still occur?
Replace the
Engine Logic
Board
(
page 8-89).
Problem solved.
Jam at Tray 6 (Feed Out Sensor #6) Troubleshooting Reference
Applicable Parts References
■ Feed Roller
■ Nudge Roller
■ Retard Roller
■ Take Away Roller
■ Door J
■ Feed Out Sensor
■ Feeder Harness
■ Main Harness
■ Tray 6 PW B
■ Take Away Motor
■ Engine Logic Board
■ Print Engine P/J Engine Logic Board (page 10-13)
■ PL8.1 Print Engine Electrical (page 9-40)
■ Phaser 5500 Printer Options Service Manual
■ 2000-Sheet Tray 6 Feeder P/J Locator (page 5-20)
■ 2000-Sheet Tray 6 Drive P/J Locator (page 5-21)
■ 2000-Sheet Tray 6 Sensors Wiring (page 5-24)
■ 2000-Sheet Tray 6 Drive Wiring (page 5-25)
■ PL22.5 Tray 6 Feeder (2/3) (page 4-26)
■ PL22.6 Tray 6 Feeder (3/3) (page 4-28)
■ PL22.7 Drive and Transportation (page 4-30)
■ PL22.8 Tray 6 Electrical (page 4-32)
Jam at Tray 6 (Feed Out Sensor #6) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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