3-72 Phaser 5500 Printer Service Manual
Jam at Tray 6 (Feed Out Sensor #6) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper path.
1. Open Door J.
2. Open the Upper Feeder Assembly.
Are the Rollers installed correctly,
clean, and turn freely?
Go to Step 2. Clean or replace
the Rollers.
2
Test the Tray 6 Feed Out Sensor #6.
Run the Service Diagnostics Tray 6 Feed
Out Sensor test.
Does the sensor change state?
Go to Step 10. Go to Step 3.
3
Check the sensor connections.
Are P/JF67 and JF54 connected?
Go to Step 4. Connect and go
to Step 4.
4
Check the Main Harness connections.
Are PF54 and P/JF01 connected?
Go to Step 6. Connect and go
to Step 5.
5
Print a Test Print.
Does the error still occur?
Go to Step 6. Problem solved.
6
Check the Feeder Harness for continuity
1. Disconnect P/JF67 and PF54.
2. Check for continuity of the following:
P/JF67-1 <=> JF54-3
P/JF67-2 <=> JF54-2
P/JF67-3 <=> JF54-1
Are these three conductive?
Go to Step 7. Repair the
Harness.
7
Check the Main Harness for continuity
1. Disconnect PF54 and P/JF01.
2. Check for continuity at the following:
PF54-1 <=> P/JF01-3
PF54-2 <=> P/JF01-2
PF54-3 <=> P/JF01-1
Are these three conductive?
Go to Step 8. Repair the Main
Harness.
8
Check for +5 V at the Feed Out Sensor #6
Is the voltage across PJ01-3 <=> PJ04-2
on the PWB?
Go to Step 9. Replace the Tray
6 PWB
(
page 3-67).
9
Check the Feed Out Sensor #6 signal.
Does the voltage across P/JF01-2 <=> P/
JF04-2 on the Tray 6 PWB change, when
sensor is actuated?
Go to Step 17. Replace the Feed
Out Sesnor #6
(
page 3-63).
10
Test the Take Away Motor.
Run the Service Diagnostics Tray 6
Take Away Motor Slow test.
Does the motor rotate normally?
Go to Step 17. Go to Step 11.
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