Fuji Xerox Phaser 5500

Print-Quality Troubleshooting 5-37
Repeating Defects
Recurring marks, spots, lines, or voids.
Initial Actions
■ Check that the paper is clean, dry, and meets specifications.
■ Inspect the paper path for items, such as staples, paper clips, and paper
scraps.
■ Check the installation of the Drum Cartridge.
■ Check that the Drum Cartridge ground contacts are clean.
Xerographic Component Specifications
The following table lists measurements of critical printer components. Refer to these
measurements when diagnosing a repeating print-quality problem.
Repeating Defects Troubleshooting Procedure
Step Actions and Questions Yes No
1
1. Replace paper with new paper.
2. Print a test print.
Do the repeating defects still
appear?
Go to Step 2. Problem solved.
2
Do the defects occur every:
■ 44 mm (1.7 in.)
■ 56.5 mm (2.2 in.)
■ 94.2 mm (3.7 in.)
Install a new Drum
Cartridge.
Go to Step 3.
3
Do the defects occur every
58.7 mm (2.3 in.)?
Replace the
Transfer Roller
(page 8-44).
Go to Step 4.
4
Do the defects occur every:
78.5 mm (3.1 in.)?
Replace the Fuser
(page 8-76).
Component Circumference
Charge Roller (Drum Cartridge) 44.0 mm (1.7 in.)
Developer Roller (Drum Cartridge) 56.5 mm (2.2 in.)
Photoreceptor (Drum Cartridge) 94.2 mm (3.7 in.)
Transfer Roller (Door A) 58.7 mm (2.3 in.)
Fuser Heat Roller (Fuser) 78.5 mm (3.1 in.)