3-78 Phaser 5500 Printer Service Manual
Jam at C - C8-4 F/O5 SNR Static Jam
Paper remains at Feed Out Sensor (F/O#5) located behind Door C.
Applicable Error Code
Jam at C - C8-4 F/O5 SNR Static Jam
7
Check +5 V to the Tray 4-5 PWB
Is there +5 V across P/J541-8 (+) <=>
ground?
Replace the Tray
4-5 PWB
(
page 3-29).
Replace the
Engine Logic
Board
(
page 8-89).
Jam at C (Feed Out Sensor #5) Troubleshooting Reference
Applicable Parts References
■ Feed Out Sensor #5
■ Tray 4-5 PWB
■ Engine Logic Board
■ Print Engine P/J Engine Logic Board (page 10-13)
■ PL8.1 Print Engine Electrical (page 9-40)
■ Phaser 5500 Printer Options Service Manual
■ 1000-Sheet P/J Tray 4 & 5 Feeders (page 5-5)
■ 1000-Sheet P/J Tray 4 & 5 Electrical (page 5-6)
■ 1000-Sheet Tray 4 Wiring (page 5-9)
■ PL20.5 Tray 4-5 Transportation (page 4-14)
■ PL20.6 Tray 4-5 Drive and Electrical (page 4-16)
Jam at C (Feed Out Sensor #5) Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the paper path.
Open Door C.
Does the paper touch Feed Out
Sensor #5?
Remove the
paper.
Go to Step 2.
2
Test Feed Out Sensor #5.
Run the Service Diagnostics Tray 5 Feed
Out Sensor test.
Does the sensor change state?
Replace the
Engine Logic
Board
(
page 8-89).
Go to Step 3.
3
Check the Feed Out Sensor #5 connection.
Are P/J825, P/J842, and P/J548
connected?
Go to Step 4. Connect the
sensor.
4
Check continuity between the Feed Out
Sensor #5 and Tray 4-5 PWB.
Is there continuity on each wire
between P/J825 <=> P/J548?
Go to Step 5. Repair the wiring.
Jam at C (Feed Out Sensor #4) Troubleshooting Procedure (Continued)
Step Actions and Questions Yes No
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